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Tillman Fiber · 4 months ago

MDU OSP Coordinator

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Tillman FiberCo is focused on building premier digital infrastructure businesses globally, and they are seeking an MDU OSP Coordinator in the Cocoa Beach area. The role involves ensuring proper selection and application of materials for MDU/MTU builds, collaborating with vendors, and overseeing the customer service process during ISP builds.

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Responsibilities

Ensure proper selection and application of all MDU/MTU materials and components to successfully meet build requirements

Provide an ongoing collaboration between the Engineering Vendor and Construction Vendor to build teamwork

Handoff approved PAL package to MDU Engineering Vendor

Coordinate Site Survey Dates for Engineering Vendor and communicate to property owner

Attend Site Survey meetings with both Engineering and Construction vendor so everyone stays on the same page

Review and approve High Level Design from Engineering Vendor

Review and accept Low Level Design from Engineering Vendor

Coordinate Construction Start Dates for OSP and ISP Vendor and communicate to property owner

Review all phases of workflow in Site Tracker to ensure critical dates are met

Identify opportunities to use the most cost-effective materials and design techniques available

Make recommendations for material inventories vs. job specific needs

Educate and excite customers while leveraging innovative business solutions

Ensure a positive customer service process by overseeing all phases of the ISP build

Act as Single Point of Contact for all property owner-initiated complaints

Work directly with sales teams to help answer any questions prior to property owner access approval

Qualification

MDU/MTU fiber build expertiseConstruction of ISPMaterial/component selectionCustomer serviceCollaboration

Required

Comprehensive MDU/MTU fiber build expertise, including material/component selection and application aligned to build requirements

2+ years' experience in construction of the ISP for MDUs and MTUs

Willingness to travel within your assigned geographic area

Valid driver's license

Successful completion of Motor Vehicle Record check

Benefits

Competitive benefits and wellness package, including medical, dental and vision coverage.

401k plan with company match

Generous PTO and 11 holidays annually

Paid parental leave.

Employee Recognition Program

Company

Tillman Fiber

Tillman FiberCo LLC will build and operate a 100% Fiber to the Premise (FTTP) network to deliver industry leading symmetrical gigabit broadband internet access and services to residential and commercial customers.

Founded in 2021

New York, New York, USA

51-200 employees