RJW Logistics Group · 4 months ago
Training & Development Supervisor
RJW Logistics Group is dedicated to hiring and developing talent to drive innovation in the retail logistics industry. The Training & Development Supervisor will support the Director of Training & Development by supervising Field Operation Trainers, conducting performance reviews, and ensuring effective onboarding training across various locations.
Transportation/Trucking/Railroad
Responsibilities
Support to the Director, Training & Development
Supervise Field Operation Trainers (FOTs) that are located throughout various warehouses and regions
This includes completing payroll, employee performance reviews and any disciplinary action
Administrative tasks to maintain data integrity, reporting and create training in Alchemy
Support course development using Alchemy Creator and Playbook
Lead a team of Field Operation Trainers (FOTs), delegate tasks and provide performance feedback
Hire, develop and train Field Operations Trainers
Conduct regular observations to ensure Field Operation Trainers (FOTs) provide consistent and efficient onboarding
Responsible for time and attendance completion
Become a subject matter expert in Alchemy Manager, Player, Playbook and Coach
Administrator to Alchemy ensuring that Learning Plans and Course records are accurate
Audit training through reporting to ensure compliance
Ensure onboarding training is being followed and done effectively
Partner with Trainer Supervisors to ensure training is aligned for job qualification training
Collaborate with Leadership to meet the team’s training needs
Qualification
Required
Strong attention to detail, organizational, time-management and problem-solving skills
Professional verbal and written communication
Ability to read, write, understand, and communicate in English
Ability to work independently
Lead a team of Field Operation Trainers (FOTs), delegate tasks and provide performance feedback
Hire, develop and train Field Operations Trainers
Conduct regular observations to ensure Field Operation Trainers (FOTs) provide consistent and efficient onboarding
Responsible for time and attendance completion
Become a subject matter expert in Alchemy Manager, Player, Playbook and Coach
Administrator to Alchemy ensuring that Learning Plans and Course records are accurate
Audit training through reporting to ensure compliance
Support course development using Alchemy Creator and Alchemy Playbook
Ensure onboarding training is being followed and done effectively
Partner with Trainer Supervisors to ensure training is aligned for job qualification training
Collaborate with Leadership to meet the team's training needs
Good understanding of OSHA requirements for safety training
Excellent communication, leadership and organizations skills
Strong understanding of warehouse systems, safety regulations and warehouse SOPs
Proficient in Microsoft Office products (Word, Excel, PowerPoint, Outlook)
Some college, bachelor's degree or equivalent experience in training and development
3-5 years' experience in training and development with at least 1 year in a supervisory role
Preferred
Bilingual (English/Spanish) is a plus
Experience with Alchemy Systems is a plus
Good facilitator skills and understanding of effective training for onboarding and on-the-job training
Strong computer, audio/video skills
Ability to learn new software/apps that are utilized in training (e.g. eLearning and video building)
Benefits
401(k) matching
Medical/Dental/Vision insurance
Employee discount
Flexible spending account
Health savings account
Paid time off
Sick Days
Long-term Disability Insurance
Short-term Disability Insurance
Accidental Insurance
Critical Illness Insurance
Disability Insurance
Company
RJW Logistics Group
RJW Logistics Group is a leading retail logistics and consolidation provider that out-performs the market by bringing your product to the retail shelf on-time, in-full, and at a lower overall cost.