Bilingual Teller I jobs in United States
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Central Bank · 3 months ago

Bilingual Teller I

positionStorm Lake, IA
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Central Bank is committed to providing exceptional customer service and is seeking a Bilingual Teller I. This role is responsible for efficiently processing financial transactions and maintaining compliance with Bank policies while delivering courteous service and identifying opportunities to refer customers to appropriate banking products or services.

BankingFinancial Services

Responsibilities

Portray a positive company image through professional and friendly customer interactions
Listen actively to customer inquiries to determine appropriate service actions
Refer customer questions regarding products or services to the appropriate team member
Accurately process a variety of customer transactions, issuing receipts and maintaining detailed records
Cash checks and pay out funds after verifying signatures, balances, and other account information
Maintain daily balancing of cash drawer using counting machines or manual verification
Receive and count daily inventories of cash and drafts; order cash as needed to meet branch demand
Monitor vault and ATM balances to ensure accuracy and security
Perform special customer services in accordance with Bank policies
Process deposits and contributions, including term deposits, IRAs, night deposits, and automated teller transactions
Count, verify, and post armored car deposits
Identify and resolve discrepancies or errors in transactions or accounts
Arrange currency and coin in drawers according to denomination
Compose and mail customer correspondence regarding account discrepancies and unpaid items
Explain and promote Bank products and services tailored to individual customer needs
Identify opportunities to refer customers for additional financial services and products
Perform other related duties and responsibilities as assigned by management

Qualification

Bilingual communicationCustomer serviceCash handlingAttention to detailProblem solving

Required

Minimum of one (1) year of experience in customer service/cash handling

Preferred

High School Diploma or equivalency preferred

Company

Central Bank

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Central Bank has a solid history of providing customers with financial solutions and a strong commitment to serving their communities.
dateFounded in 1877
location
Lexington, Kentucky, USA
people-size201-500 employees
web-link
https://www.mycentral.bank/

Funding

Current Stage
Growth Stage

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