Western Union · 5 months ago
Director, Legal Operations & Strategy
USA - CO - Denver
Full-time
Hybrid
Director/Executive
$160K/yr - $190K/yr
6+ years expWestern Union is a leading financial services company that connects people and enables opportunity across borders. They are seeking a strategic and forward-thinking Director of Legal Operations to enhance their legal function, manage legal operations, and implement innovative tools to improve efficiency and performance.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
Lead and evolve the Legal Operations function, managing core areas such as outside counsel management, budget and spend analytics, legal technology, process improvement, change management, and vendor management
Accelerate the implementation and adoption of our outside counsel panel, including performance tracking, relationship management, and cost optimization
Partner closely with legal leadership to identify and implement innovative tools and practices that enable attorneys and legal staff to work more effectively and efficiently
Develop and refine metrics and KPIs to measure performance, identify trends, and drive accountability across the legal department
Manage the department's financial planning, including budgeting, accruals, forecasting, and spend reporting
Support knowledge management, training, and process standardization initiatives across a global legal team
Collaborate with IT, Finance, Compliance, and business operations to align Legal Ops strategy with enterprise goals
Evaluate, implement, and strategically oversee legal technology solutions, such as e-billing, contract lifecycle management, and matter management systems
Drive the adoption of legal technologies, including AI-driven platforms, to streamline workflows and enhance data-driven decision-making
Qualification
Required
6+ years of experience in legal operations, management consulting, or a related field; prior in-house legal department experience strongly preferred
Proven success leading a legal operations function at scale—ideally in a global, matrixed organization
Deep understanding of legal department operations, including outside counsel management, legal tech, e-billing, and process improvement
Strong analytical and strategic thinking skills, with the ability to interpret complex data and drive decisions
Effective communicator and collaborator across all levels of the organization
Proven track record of successfully building and leading teams
Familiarity with leading legal technologies and tools (e.g., CLM, eBilling, workflow automation)
Demonstrated experience developing metrics and dashboards for workload analysis
Bachelor's degree required; JD or MBA a plus
Benefits
Flexible Time off
Medical, Dental and Life Insurance
Tuition Assistance Program
Parental Leave
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
5001-10000 employees
H1B Sponsorship
Western Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (86)
2023 (101)
2022 (62)
2021 (90)
2020 (102)
Funding
Current Stage
Public CompanyTotal Funding
$800M2026-01-09Post Ipo Debt· $800M
2006-10-02IPO
Leadership Team
Nicolas Levi
Regional Vice President Middle East Afghanistan Pakistan
Ashutosh Shinde
Head - Technology Engineering Center (India)
Recent News
The Motley Fool
2026-01-22
Company data provided by crunchbase