Rheem Manufacturing · 1 week ago
Manager, Credit and Collections
Islandia, NY
Full-time
Onsite
Mid, Senior Level
$82K/yr - $150K/yr
7+ years expRheem Manufacturing is seeking a results-driven Manager, Credit and Collections to lead their Accounts Receivable operations. This role is responsible for ensuring timely invoicing, effective credit risk assessment, and proactive management of collections to maximize cash flow and minimize bad debt exposure.
Heating Ventilation and Air Conditioning (HVAC)Industrial ManufacturingManufacturingOil and Gas
Responsibilities
Manage daily operations of the accounts receivable department across multiple offices, ensuring timely invoicing, collections, cash application, and dispute resolution
Partner with sales and other departments to resolve billing issues and customer disputes efficiently
Identify process improvement opportunities and implement best practices for scalable AR operations
Ensure compliance with internal controls, accounting policies, and audit requirements
Provide regular reporting and progress updates to the management team
Submit accounts to collections as necessary and work with our 3rd party collection agencies
Establish and enforce credit policies, assess creditworthiness of new and existing customers, and manage credit limits
Support staff with research and escalation as needed
Monitor metrics and adjust operations as needed to meet department goals
Hold weekly 1-1 meetings with staff to review progress and support needs
Provide performance feedback, coaching and mentoring, setting clear goals and performance expectations
Perform other duties as assigned
Qualification
Required
7+ years of work experience in accounts receivable, credit, and collections
Bachelor's degree in related field
Supervisory experience required. Experience managing employees in multiple locations a plus
Strong knowledge of credit analysis, collections techniques, and AR best practices
General understanding of accounting principles
Excellent communication skills, written and verbal, with attention to detail and accuracy
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. Advanced knowledge of Excel required
Demonstrated ability to work well with others in a matrix team environment
Demonstrated experience solving complex business problems
Demonstrates ability to effectively plan for employee absences via cross-training
Ability to prioritize and thrive in a fast-paced, high-volume environment
Preferred
Experience with BillTrust, Profit 21, or similar system preferred
Company
Rheem Manufacturing
Rheem Manufacturingis a manufacturer of heating, cooling, water heating, pool and spa heating, and commercial refrigeration systems.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Peel
President and CEO
A
Alan Machuga
Executive Vice President Technology, CTO
Recent News
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