Checkout.com · 3 weeks ago
Senior Analyst, Customer Due Diligence
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
4+ years expCheckout.com is a global payment solutions provider, enabling seamless online transactions for businesses worldwide. The Senior Analyst of Customer Due Diligence will oversee the analyst team, ensuring high-quality work, providing mentorship, and contributing to process improvements while acting as a regional specialist for the Americas.
FinTechPaymentsTransaction Processing
Responsibilities
Act as the regional Customer Due Diligence specialist for the Americas region
Be the primary point of escalation for Enhanced Due Diligence reviews, complex issues and questions that analysts encounter during their day-to-day operations. Provide timely and effective resolutions to ensure smooth workflow and optimal outcomes
Own the relationship with the regional Money Laundering Reporting Officer, ensuring that escalations to second line are of the appropriate standard
Review and approve escalations and/ or decisions made by analysts, ensuring accuracy, adherence to guidelines, and company policies
Assume responsibility for the Americas portfolio review completion metrics
Partner with the Underwriting team to solve complex onboarding issues, where nuanced regional Customer Due Diligence specialism is required
Conduct thorough quality control checks on all reviews, assessments, and reports produced by analysts. Ensure the highest level of accuracy, completeness, and compliance with regulatory standards
Identify opportunities for process enhancements and efficiency gains within the team, both at regional and global level. Collaborate with stakeholders to implement improvements and optimise workflows
Represent the team in both internal and external regional audits, and where required global engagements, providing necessary documentation and explanations to auditors. Ensure the team's practices and outputs are in line with regulatory requirements and industry best practices
Lead and manage tactical projects from inception to completion. Coordinate with cross-functional teams, set project timelines, and ensure successful project delivery within defined parameters
Take responsibility for delivering on special projects as agreed upon by the management or senior leadership. These projects may be ad hoc and require a strategic approach to achieve specific objectives
Serve as a mentor and coach for analysts, supporting their professional growth and skill development by partnering with the respective Team Leader
Qualification
Required
Proven experience in a similar Senior Analyst role, preferably with at least 4+ years of relevant experience
Demonstrable knowledge of Enhanced Due Diligence concepts and processes, and ability to find pragmatic but compliant solutions to complex scenarios
Strong analytical and problem-solving skills with exceptional attention to detail
Excellent mentoring abilities, with a track record of effectively guiding and coaching team members
Proficiency in project management and ability to prioritise tasks effectively
Understanding of the payments landscape and processes
Ability to continuously monitor and manage competing priorities and adjust accordingly
Cross team collaboration
Outstanding communication and interpersonal skills, with the ability to engage with stakeholders at all levels
Working knowledge of using tools and processes to troubleshoot issues
Ability to adapt quickly to changes, have a curious mind with a high performance mindset
Preferred
Experience in handling audits and regulatory compliance is preferred
Comprehensive knowledge of payment industry/compliance regulations, standards, and best practices is preferred
Benefits
Hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection
Company
Checkout.com
Checkout.com is a global provider of payment solutions that help businesses and communities thrive in the digital economy.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.83BKey Investors
Tiger Global ManagementCoatue
2022-01-12Series D· $1B
2021-01-11Series C· $450M
2020-06-22Series B· $150M
Leadership Team
Guillaume Pousaz
Founder & CEO
Mariano Albera
Chief Technology Officer
Recent News
2026-01-05
2025-12-24
Business News Americas
2025-12-16
Company data provided by crunchbase