BuildOps · 4 months ago
Strategic Implementation Manager
Raleigh, North Carolina
Full-time
Hybrid
Mid Level
3+ years expBuildOps is the largest commercial trade platform in the country, aiming to revolutionize the commercial contracting industry. As a Strategic Implementation Manager, you will lead complex implementations for private equity-backed contractor groups, ensuring successful onboarding and maximizing customer satisfaction across multiple stakeholders.
Commercial Real EstateInformation TechnologyMobileSoftware
Responsibilities
Lead complex implementations across multiple operating companies under PE holding structures and other multi-location strategic accounts
Serve as a trusted advisor to field operations and finance stakeholders, translating business processes into optimized BuildOps workflows
Manage 8–10 concurrent implementation projects, typically lasting 3-6 months each
Collaborate with internal teams to ensure delivery milestones are met and client feedback is incorporated
Own stakeholder communication, surfacing blockers, managing expectations, and ensuring alignment across diverse business units and decision-makers
Perform data mapping and migration activities, including Excel transformations
Contribute to continuous improvement of implementation processes, especially within the Strategic segment, by identifying patterns, gaps, and scalable best practices
Qualification
Required
3+ years of B2B SaaS implementation experience, ideally with exposure to complex, multi-entity deployments
Industry experience or familiarity with construction, field services, or ERP/accounting platforms
Strong understanding of project accounting workflows
Comfort engaging with both tactical users and strategic stakeholders
Proficiency in Excel and general data migration practices
Exceptional written and verbal communication skills; ability to navigate ambiguity, and drive consensus
Experience working with private equity stakeholders or enterprise clients is a major plus
Preferred
Salesforce
JIRA
GUIDEcx
Slack
Confluence
Accounting integrations: QuickBooks, Sage, Netsuite
Familiarity with project tracking and UAT processes
Benefits
Generous equity grant, become an owner in our company!
Macbook computer provided
A comprehensive benefits package
Flexible PTO and hybrid work schedules
Work from home stipend
Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
Company events like BBQs and team-building activities, both in-person and virtual
Fast-paced, collaborative, and dynamic work environment
Opportunities for growth and career advancement
Chance to work with cutting-edge technology and innovative solutions
The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
Company
BuildOps
BuildOps provides a software platform for modern commercial contractors.
201-500 employees
H1B Sponsorship
BuildOps has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$225.8MKey Investors
Meritech Capital PartnersN47Fika Ventures
2025-03-21Series C· $127M
2023-05-18Series B· $50M
2022-05-24Series A· $43M
Leadership Team
Alok Chanani
CEO
Duncan Grazier
Chief Technology Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-23
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