University of Miami Health System · 4 months ago
Sr. Project Coordinator (My Wellness)
Miami, FL
Full-time
Hybrid
Mid, Senior Level
3+ years expThe University of Miami Health System is a leading academic medical center providing exceptional patient care and innovative research. They are seeking a Sr. Project Coordinator to support a multidisciplinary research team in the development and implementation of digital tools and web applications for clinical trials and participant engagement.
Health CareHospitalMedicalmHealth
Responsibilities
Assists with the assignment of tasks to internal teams to include schedule management
Assists with budget preparation and tracks all project related expenditures
Monitors project progress and addresses any issues that arise. Assists with the identification of completion shortfalls
Acts as the point of contact and communicates the project status to relevant stakeholders. Communicates timeline changes and new information to project team
Creates and maintains comprehensive project documentation, plans and reports. Ensures all needed documentation is current and properly filed and stored
Ensures adherence to standards and requirements by reviewing project objectives against deliverables
Organizes, attends and participates in project meetings
Prepares necessary presentation materials for project meetings
Records minutes and takes detailed notes during meetings
Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling of projects
Adheres to University and unit-level policy and procedures and safeguards University assets
Lead Agile project workflows, including sprint planning, standups, retrospectives, and issue prioritization using Jira
Maintain up-to-date and well-organized documentation in Confluence, including project plans, technical documentation, and user feedback logs
Serve as the liaison between software development teams and research stakeholders to translate project requirements into clear, actionable development tasks
Ensure alignment with IRB-approved protocols and HIPAA/PHI handling requirements as needed
Act as a point of contact for platform users (e.g., research participants, clinicians, or research staff) to troubleshoot issues and provide a positive digital experience
Collect and document user feedback and help guide user experience enhancements
Collaborate with developers to triage and resolve bugs, errors, or support tickets
Help develop and maintain user support materials such as FAQs, onboarding guides, or walkthroughs
Coordinate between researchers, developers, data analysts, UX/UI designers, and study staff to support delivery of digital research platforms
Facilitate regular check-ins, demos, and cross-team communication
Ensure digital tools align with the research team’s goals for behavioral tracking, data collection, and participant engagement
Qualification
Required
High School diploma or equivalent required
Minimum 3 years of relevant experience required
Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands
Ability to work collaboratively with others and contribute to a team environment
Skilled in using office software, technology, and relevant computer applications
Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders
Familiarity with software development cycles and concepts like REST, webhooks, CI/CD pipelines, and cloud deployment required
Experience using Jira, Confluence, and other project tracking tools
Familiarity with Agile/Scrum methodologies and collaborative software development lifecycles
Excellent communication and interpersonal skills with both technical and non-technical stakeholders
Demonstrated ability to manage timelines and balance competing priorities
A proactive, empathetic, and service-oriented approach to user support
Strong organizational skills with attention to detail and a commitment to quality and compliance
Preferred
Certification in Agile (CSM, PMI-ACP) or Project Management (PMP) preferred
Additional familiarity with Azure DevOps, GitHub, and/or Vonage communication API is preferred
Benefits
Medical
Dental
Tuition remission
And more
Company
University of Miami Health System
UHealth – University of Miami Health System delivers leading-edge patient care by top-ranked physicians who treat some of the most complex cases.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dipen Parekh
Interim Chief Operating Officer
Samantha Feanny
Assoc. Vice President & Deputy Chief Human Resources Officer
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