Mercedes-Benz of West Chester ยท 4 months ago
Body Shop Estimator
West Chester, OH, USA
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $90K/yrMercedes-Benz of West Chester, a Hudson Automotive Company, is actively seeking Body Shop Estimators to join their award-winning, high-volume service team. The role involves providing accurate cost estimates for vehicle repairs, managing customer service interactions, and ensuring compliance with insurance documentation.
Retail
Responsibilities
Taking pictures of the vehicles
Schedules service appointments
Greets customers in a timely, friendly manner and obtains vehicle information
Writes up customer's vehicle problems accurately and clearly on repair order
Walks around the vehicle with customer as needed to confirm the damages and prior damage
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications
Provides a complete and accurate written cost estimate for labor and parts
Verifies Insurance claim information before starting repairs
Verifies Payments and proper documentation from the Insurance Co
Checks on progress of repair throughout the process daily
Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed
Qualification
Required
Previous Customer Service Experience Required
Taking pictures of the vehicles
Schedules service appointments
Greets customers in a timely, friendly manner and obtains vehicle information
Writes up customer's vehicle problems accurately and clearly on repair order
Walks around the vehicle with customer as needed to confirm the damages and prior damage
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications
Provides a complete and accurate written cost estimate for labor and parts
Verifies Insurance claim information before starting repairs
Verifies Payments and proper documentation from the Insurance Co
Checks on progress of repair throughout the process daily
Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed
Preferred
Previous Body Shop Estimator Experience Preferred
Benefits
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Company
Mercedes-Benz of West Chester
Mercedes-Benz of West Chester serving Aston, Concordville, and Downington is your local full service new & used car dealership.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase