This job has closed.

Broadcast Management Group, Inc. · 4 months ago

Technical Support Engineer – Cloud Broadcast Systems

Washington, District of Columbia, United States

Full-time

Onsite

Mid Level

$70K/yr - $80K/yr

3+ years exp

Broadcast Management Group (BMG) is a leading global broadcast production company providing managed services to major broadcast networks, corporations, and studios. They are seeking a Technical Support Engineer – Cloud Broadcast Systems to deploy, operate, and support cloud and hybrid broadcast environments, ensuring reliable operation during setup, live events, and post-event support.

BroadcastingConsultingEvent ManagementFilm ProductionProfessional Services

Responsibilities

Deploy and configure broadcast environments across cloud, hybrid, and on-premise infrastructures

Support technical operations for media asset management, playout automation, and master control workflows

Provide hands-on technical assistance during system setup, live productions, and after-broadcast troubleshooting

Diagnose and resolve technical issues related to servers, networking, storage, and integrations

Collaborate with engineering and operations teams to ensure reliable performance and system scalability

Support integrations with broadcast tools, OTT platforms, and VOD systems

Document workflows, configurations, and troubleshooting guides

Train and assist clients and internal teams on technical operations

Monitor system health and contribute to continuous improvements in reliability and efficiency

Qualification

Cloud broadcast systemsMedia Asset ManagementLive streaming protocolsCloud platforms AWSCloud platforms AzureTroubleshooting video/audio systemsEffective communicatorProblem-solving skills

Required

3–5 years of technical experience in broadcast, OTT, VOD, or related environments

Strong understanding of Media Asset Management, playout, and master control operations

Familiarity with cloud platforms (AWS, Azure, or hybrid deployments)

Hands-on experience with live streaming protocols (SRT, RIST, NDI, SMPTE 2110, SDI)

Ability to troubleshoot video/audio systems and integrations with third-party platforms

Strong problem-solving skills with attention to detail

Effective communicator, able to work across technical and client-facing teams

Flexible schedule to support live event operations outside regular hours

Preferred

Experience with Grass Valley AMPP® or similar cloud-native broadcast platforms

Company

Broadcast Management Group, Inc.

Broadcast Management Group is a full-service broadcast media company and the leading provider of managed services supporting enterprise video production.

Founded in 2005

Washington, District of Columbia, USA

51-200 employees