Northwestern Medicine Central DuPage Hospital ยท 4 months ago
Revenue Cycle Senior Analyst -RPA Automation
Warrenville, IL
Full-time
Onsite
Senior Level
$41.81/hr - $60.62/hr
5+ years expNorthwestern Medicine Central DuPage Hospital is dedicated to delivering world-class care and is seeking a Revenue Cycle Senior Analyst specialized in RPA Automation. This role involves supporting revenue cycle functions, analyzing system issues, developing workflows, and implementing technology solutions to enhance operational efficiency.
Hospital & Health Care
Responsibilities
This role is an operational and technical analyst, supporting the revenue cycle functions of Northwestern Medicine
The Revenue Cycle Senior Analyst position will partner with hospital and professional billing business owners across the revenue cycle to identify and analyze the root cause of user and system issues, develop efficient workflows, and implement technology solutions within the revenue cycle's operating systems
Documentation of policies, procedures, and subsequent workflows/issue resolution
Historical data extraction for risk, trending, and forecasting analysis Quality and productivity metrics for internal & vendor assessment
Liaison between revenue cycle operations, IT, finance, and various Northwestern Medicine departments
Determine opportunities for process and metric improvement via workflow improvement, automation, or increased workflow efficiency
Implement strategic changes to revenue cycle systems and operational workflows to affect metric driven change for health network
Analyze enterprise-wide data and provide explanations and recommendations to executive team
Independently lead revenue cycle change initiatives, including but not limited to, overseeing team members, compiling and executing workplans, and reporting progress and results
Coach junior colleagues for advanced skillsets, especially in data management, process improvement, and system capabilities and configurations
Qualification
Required
Bachelor's degree, or equivalent relevant experience in addition to the position's minimum requirements
Demonstrated expert of multiple revenue cycle operations and technical tools to supporting each function
Expert ability to break down revenue cycle KPIs, data, and functions and recommend strategy for and/or implement improvement opportunities
Works with low manager supervision to independently complete assigned projects with high quality results and in timely manner
Expert in Microsoft Office (Excel, PowerPoint, Word, Outlook) and electronic health record software and demonstrated production of high-quality deliverables
Demonstrated progressive success in previous roles, including but not limited to presenting findings, results, and recommendations to executive leadership
Certified in Epic's Resolute Hospital Billing, Professional Billing, and/or clarity platforms
Works well in a team environment
Certified in an Epic revenue cycle application within 6 months of hire
Ability to complete training and certification requirements for Microsoft Power Automate within 6 months of hire date
Willingness to manage automation flows independently to their ultimate success, including implementation and management
Ability to assist others on the team and organization with automation options and resolving automation issues
Proven history of automation programming and process improvement experience, preferred
Preferred
5+ years in working with Revenue Cycle applications in support of revenue cycle operations
2+ years of training junior staff and fostering a team environment
Proven ability to determine recommended strategy and implement plans with high quality, measurable, and repeatable results
Working knowledge of SQL, Tableau, and/or IIS platforms
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Company
Northwestern Medicine Central DuPage Hospital
Central DuPage Hospital is part of Northwestern Medicine.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Claudia Mahoney
Associate Chief Nursing Officer
Jessica Arendarczyk
Project Partner
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