Coach · 1 week ago
Sales Manager
Coach is a global fashion house founded in New York in 1941, known for its modern luxury accessories. The Lead Supervisor will foster a store environment that delivers exceptional customer service, achieve sales goals, and support team development while managing daily operations.
ApparelFashionLifestyleRetail
Responsibilities
Foster a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience
Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
Stay current with market competition, industry, fashion trends and customer shopping behaviors
Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
Demonstrate strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
Manage daily operational tasks according to Coach standards including selling and service
Serve as a leader within the building when upper management is out of the business
Qualification
Required
At least 1 year of previous management experience in a luxury retail service environment preferable
Possess current knowledge of fashion trends and competition in the marketplace
High school diploma or equivalent; college degree preferred
Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Ability to communicate effectively with customers and team (both oral and written)
Ability to maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
Preferred
College degree preferred
Benefits
Health benefits (medical, dental, vision)
Life insurance
Disability insurance
401(k) savings plan
Paid time off for wellness needs and vacations
Discounts on certain products
Incentive compensation
Company
Coach
Coach is an American luxury fashion company based in New York City.
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-10-13IPO
Leadership Team
Recent News
2025-09-19
2025-09-17
Company data provided by crunchbase