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Marsh McLennan Agency · 3 days ago

Client Manager - Business Insurance

Chesterfield, MO

Full-time

Hybrid

Mid Level

3+ years exp

Marsh McLennan Agency (MMA) is a provider of business insurance and employee benefits solutions. The Client Manager in the Business Insurance Department will handle new and renewal business and customer service needs for complex accounts, collaborating with a service team to ensure client satisfaction and quality service.

Employee BenefitsHealth CareInsuranceRetirement

Growth Opportunities

Responsibilities

Providing timely and quality handling of new business, renewal business and customer service needs for a large volume of complex accounts

Working together with the service team, including Producer, Unit Manager, Client Executive, and Client Administrator to prepare and market submissions, prepare proposals, bind coverage, and check/correct policies

Responding promptly to all client requests

Demonstrating knowledge of insurance products, coverage options, and risk management principles

Consistently striving to make a positive contribution to customer satisfaction and model a superior commitment to client service

Displaying a high degree of professionalism and commitment to teamwork, customer service, and collaboration in line with our organizational mission and values to drive our strategic initiatives and achieve business objectives

Qualification

Insurance knowledgeCustomer serviceUnderwriting experienceRatingBillingSagitta & Epic Experience

Required

High School diploma or general education degree

3-5 years' experience in underwriting, rating and billing or prior insurance experience at an agency or related company

1-2 years' experience providing customer service to commercial lines customers

Preferred

Some college or higher education

Sagitta & Epic Experience

Benefits

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

Company

Marsh McLennan Agency

Glassdoor4.4

Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan.

Founded in 2003

White Plains, New York, USA

10001+ employees