Montefiore Einstein Technology · 4 months ago
Switchboard Operator
Montefiore Einstein Technology is a premier academic health system serving the New York City region and the Hudson Valley. They are seeking a part-time Telephone Switchboard Operator who will operate the switchboard, respond to calls, and perform general clerical duties including faxing, copying, and documenting information.
Information Technology & Services
Responsibilities
Hospital telephone directory, paging vendor program, emergency notification system
Update telephone directory as necessary in order to maintain a complete and accurate listing
Operates and maintains communication equipment correctly. Understand and utilizes system logs accurately
Provide immediate response to and processes emergency calls promptly. Monitor alarms for hospital and transmitters
Distribute Batteries
Document co-workers call outs
Adheres to departmental and Hospital guidelines concerning safety, rules of conduct etc
Qualification
Required
High Diploma/GED required
Knowledge of MS Suite (Word, Excel, PowerPoint) type 35 WPM, customer service and business etiquette required
Knowledge of Nortel and Cisco phone console along with the ability to handle, swap and activate paging vendors is necessary
Use of fax machine, scanners, copy machines and personal computers with automated operators functions
Knowledge of paging vendor program, emergency notification program, hospital telecom directory along with extensive use of Microsoft outlook is required
Company
Montefiore Einstein Technology
Montefiore Einstein Technology began a cultural transition from a provider of IT services and support to an integral component of Montefiore Medical Center/Systems and its affiliates located in the Bronx, Westchester, and Rockland Counties, with our focus on Customer Service and meeting Montefiore’s Health Systems Mission, Vision, and Values.
Funding
Current Stage
Late StageCompany data provided by crunchbase