Arcadia · 4 months ago
Enterprise Implementation Manager
United States
Full-time
Remote
Mid Level
3+ years expArcadia is dedicated to transforming healthcare by providing actionable insights through diverse data. The Enterprise Implementation Manager is responsible for leading complex implementation projects, ensuring successful product delivery, and enhancing customer experience through effective communication and project management.
AnalyticsData IntegrationHealth CareInformation ServicesInformation TechnologySoftware
Responsibilities
Runs product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
Educates customer resources on Arcadia’s technical implementation processes, product architecture and functionality, and best practices around complex healthcare data integration and platform usage to drive quality improvement, analyze and manage cost and utilization, and improve risk adjustment accuracy
Establishes engagement goals, priorities, and timelines, develops a detailed project plan oriented around customer and internal objectives, and manages tasks on a day-to-day basis and reports status
Escalates and leads resolution of risks and issues, including understanding complex technical challenges and designing custom solutions leveraging Arcadia’s products and service capabilities
Responsible for customer communications and owns all standing and ad-hoc project meetings
Coordinates customer, internal, and third-party activities. Ensures project team collaboration and early escalation if project is tracking behind
Demonstrates strong organizational, presentation, and customer service skills; communicates effectively on data structures and platform architecture
Clearly communicate program/project status, issues, risks, plans, etc. to senior management
Performs other related duties as assigned or requested
Qualification
Required
Bachelor's degree in related field
At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration
In depth knowledge of and up to date hands-on experience with project management principles, tools and methods
Ability to identify and effectively mitigate project- and account-level risks
Extensive healthcare experience, including industry knowledge of population health and value-based care required
Ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
Experience with data aggregation and analysis with EHR and claims data strongly preferred
Preferred
Experience with Tableau, QlikView, and SQL
Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc
Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
Strong problem solving, interpersonal, and organizational skills
Team attitude and the ability to foster team atmosphere within each project team
Ability to work effectively with remote teams
Benefits
Flextime time off
Unlimited FTO (~22 day company average)
Company
Arcadia
Arcadia helps providers, payers, and government organizations transform healthcare data into predictive insights that drive better outcomes, increase revenue, and reduce costs.
201-500 employees
H1B Sponsorship
Arcadia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (8)
2023 (4)
2022 (5)
2021 (8)
2020 (11)
Funding
Current Stage
Growth StageTotal Funding
$197.5MKey Investors
Vista Credit PartnersCigna Ventures
2025-07-01Acquired
2023-04-13Debt Financing· $125M
2020-01-13Series Unknown· $29.5M
Leadership Team
Anna Basevich
SVP Enterprise Partnerships and Customer Enablement
Aneesh Chopra
Chief Strategy Officer
Recent News
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