Representative - Customer Service (OEM) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Wesco · 4 months ago

Representative - Customer Service (OEM)

positionN173 W21490 Northwest Passage Way, Jackson, WI, 53037, US
timeFull-time
remoteOnsite
seniorityEntry Level
money$20.21/hr - $25.26/hr
date2+ years exp

Wesco is a company seeking a Representative - Customer Service (OEM) to respond to customer inquiries and provide problem resolution. The role involves analyzing customer service needs and coordinating with other departments for follow-up as necessary.

CommercialElectronicsManufacturing
check
H1B Sponsor Likelynote

Responsibilities

Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints
Process payments for cash account customers
Research and resolve customer problems, acting as the customer liaison between other departments when necessary
Back-up support for sales telephone inquiries and order entry

Qualification

Customer service experienceMS WordMS ExcelCommunication skillsInterpersonal skillsAttention to detailWork under pressure

Required

High School Degree or Equivalent required
2-4 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel, and e-mail

Preferred

Associates' Degree (U.S.)/College Diploma (Canada) preferred

Company

Wesco

twittertwittertwitter
Glassdoor3.7
company-logo
At Wesco, we believe life should run smoothly.
dateFounded in 1922
location
Pittsburgh, Pennsylvania, USA
people-size10001+ employees
web-link
http://www.wesco.com/

H1B Sponsorship

Wesco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (4)
2023 (19)
2022 (14)
2021 (4)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
$2.53B
2025-02-25Post Ipo Debt· $800M
2024-02-26Post Ipo Debt· $1.73B
1999-05-12IPO

Leadership Team

leader-logo
John Engel
Chairman, CEO and President
linkedin
leader-logo
David Schulz
Executive Vice President and Chief Financial Officer
linkedin

Recent News

Research and Markets
Europe Maintenance, Repair, and Operations (MRO) Market Report 2025-2034, Competitive Analysis of Adolf Wurth, Airgas, WESCO, Sonepar, and W.W. Grainger
2025-11-07
Digital Commerce 360
AI data center boom, digital sales drive Wesco Q3 revenue growth
2025-11-01
PR Newswire
Wesco International Reports Third Quarter 2025 Results
2025-10-31
Company data provided by crunchbase