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ALO · 1 day ago

Retail Operations Manager

Beverly Hills, California, United States

Full-time

Onsite

Mid Level

$110K/yr - $120K/yr

3+ years exp

ALO Yoga is dedicated to mindful movement, emphasizing its impact on both personal and community well-being. The Retail Operations Manager will focus on enhancing operational excellence in stores by identifying improvement opportunities and supporting store teams with various operational tasks.

ApparelFashionTextiles

Responsibilities

Develop and maintain deep understanding of ALO store operations, policies and procedures, and systems

Through store immersion, proactively identify opportunities to drive operational improvements, system enhancements, and process changes

Lead pilot and rollout planning of operational changes, including thoughtful project management and communication planning

Document and maintain accuracy and completeness of policies and procedures

Support with store ticketing response and ensure that trends and themes are addressed through updates to policy and procedure and respective communication

Support field and store teams through RFID enhancements, system troubleshooting and service tickets

Create and maintain routine and ad hoc reporting

Drive KPIs related to your AOR, working with stores and District Managers to improve results

Develop training, policies, and procedures in your AOR

Additional tasks to support retail operations, as assigned by manager

Qualification

Retail operations experienceProject managementMicrosoft Office SuiteOrganizational abilitiesCommunication skillsProblem-solvingAttention to detailSelf-starterAdaptability