Manager, Omnichannel & Point of Sale Retail Operations jobs in United States
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ALO · 2 days ago

Manager, Omnichannel & Point of Sale Retail Operations

positionBeverly Hills, California, United States
timeFull-time
remoteOnsite
seniorityMid Level
money$110K/yr - $120K/yr
date3+ years exp

ALO is focused on mindful movement and enhancing the lives of yogis through their practices. The Manager of Omnichannel & Point of Sale Retail Operations is responsible for driving operational excellence in stores, identifying improvement opportunities, and supporting store teams with various operational tasks.

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Responsibilities

Develop and maintain deep understanding of ALO store operations, policies and procedures, and systems
Through store immersion, proactively identify opportunities to drive operational improvements, system enhancements, and process changes
Lead pilot and rollout planning of operational changes, including thoughtful project management and communication planning
Document and maintain accuracy and completeness of policies and procedures
Support with store ticketing response and ensure that trends and themes are addressed through updates to policy and procedure and respective communication
Support field and store teams through RFID enhancements, system troubleshooting and service tickets
Create and maintain routine and ad hoc reporting
Drive KPIs related to your AOR, working with stores and District Managers to improve results
Develop training, policies, and procedures in your AOR
Additional tasks to support retail operations, as assigned by manager

Qualification

Retail operations experienceMicrosoft Office SuiteProject managementOrganizational abilitiesCommunication skillsAmbiguity managementSelf-starterAttention to detailProblem-solving

Required

Bachelor's Degree
3+ years of experience in HQ retail operations and/or experience in a store leadership role focused on operations
Strong organizational abilities with great attention to detail
Self-starter with ability to identify issues, propose solutions, and implement improvements
Strong comfort level operating in an ambiguous environment
Strong written and verbal communication skills
Advanced knowledge of Microsoft Office Suite, especially in Excel and Powerpoint
Ability to travel to local stores as needed

Benefits

Long term incentives
PTO policy
Many other progressive benefits

Company

ALO

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We are ALO.
dateFounded in 2007
location
Los Angeles, California, USA
people-size501-1000 employees
web-link
https://www.aloyoga.com/

Funding

Current Stage
Late Stage

Leadership Team

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Andrew Holland
General Counsel and Chief Legal Officer
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Brittney Bohnert
Community & Partnerships Manager
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