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Fingerpaint Group · 1 day ago

Account Executive

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Fingerpaint Group is a vibrant blend of individuals, a full spectrum of life science solutions, and a culture that thrives on originality. The Account Executive role combines client-facing account management with internal project leadership, serving as the primary liaison between the agency and clients while managing a diverse portfolio of projects.

AdvertisingBrand MarketingWeb Design

Growth Opportunities

Responsibilities

Has and applies knowledge of client organizations, products, disease states, and medical communications

Promptly and accurately document client contact reports, requests, and meeting outcomes concisely and accurately

Central point of contact for projects they lead; facilitate client conference calls or meetings in collaboration with senior leads and provide timely follow-up on deliverables

Manages entire projects with senior Client Service supervision and support

Proactively manage client expectations and provide regular updates on project status (including status report updates), risks, and timelines

Initiate projects by developing project scopes, deliverables, timelines, and budget estimates

Maintain all project files and job folders

Opens jobs within the project and time management system (Workamajig)

Drive the day-to-day execution of projects, orchestrating all phases to ensure timely, high-quality delivery

Proactively identify and mitigate potential project risks and issues as they arise

Oversee all project finances, including tracking budgets, monitoring for scope changes, and preparing weekly burn reports

Act as the central communication hub for all projects, coordinating cross-functional teams to ensure seamless collaboration

Establish a positive working relationship with cross-functional colleagues and collaborates well to achieve project success

Lead and facilitate internal and external meetings, distilling notes into key points and actionable next steps for stakeholders

Maintain accurate status report to guide weekly client status calls

Proactively communicate project status to both internal and external stakeholders, keeping a clear record of all critical communications

Carefully evaluate project workload and timelines, raising potential resourcing risks with manager to collaboratively determine how to manage coverage needs

Ensure all project deliverables meet high-quality standards by conducting thorough content reviews prior to client submission

Maintain a full understanding of Medical, Legal, and Regulatory (MLR) submission processes and client-specific compliance requirements within publication management portals and other systems and ensuring that all projects are conducted in compliance with same

Qualification

Client relationship managementProject managementCommunication skillsWorkamajigMicrosoft ExcelMicrosoft PowerPointAirtableJiraPublication management softwareAttention to detailStrategic thinkingOrganizational skills