LPL Financial · 1 day ago
Client Service Associate
Greensboro, NC
Full-time
Onsite
Mid, Senior Level
$22.82/hr - $38.04/hr
4+ years expLPL Financial is among the fastest growing wealth management firms in the U.S., empowering professionals to shape their success while helping clients pursue their financial goals. As a Senior Client Service Associate, you will provide comprehensive administrative and operational support to financial advisors, focusing on enhancing client relationships and ensuring compliance with industry regulations.
FinanceFinancial Services
Responsibilities
Assume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are met
Educate clients on account services, capabilities, and new technology – eSignature, paperless statements, Account View (client portal), etc
Partners with Financial Advisors to strategize on opportunities to meet the needs of clients
Primary point of contact for inbound client calls and greeting of clients in office
Manage and maintain scheduling of client appointments and prepare materials for client meetings
Manage account activities that are operational in nature –new accounts, cash management, transfers, and account maintenance (e.g., periodic distributions, debits)
Keep client management systems up to date with client information
Assist with various documentation requirements for new business
Conduct proactive outreach to clients and advisors on time sensitive activities
Assist clients with account related requests, including move money transitions, account maintenance, online system access, and navigation
Monitor and take appropriate action on client account alters and assist in preparing reporting for audits and regulatory reviews
Stay informed about changed in compliance regulations and implement necessary adjustments to processes
May support the team’s marketing strategy by reviewing and approving marketing materials and planning client events and seminars
Perform administrative duties that support the financial advisors in daily business practices, including phone coverage, business travel arrangements, coordination of client meetings, expense reports, and file and calendar maintenance
Actively engage in available training and education programs to stay current on firm policies, procedures, and new platforms
Proactively participate in firm initiatives directed by management and seek opportunities to use firm resources for peer sharing and collaboration
Qualification
Required
4+ years in financial services, preferably in a client support role
SIE certification
Preferred
Active Series 7 and/or 66 (or equivalent)
Demonstrated strong performance in previous roles, with a focus on client relationship management and operational support
Robust understanding of financial products and services
Ability to execute trades and discuss investment recommendations with compliance limits
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Proficient in Microsoft Office and financial CRM software
Strong problem-solving skills
Ability to work independently and collaboratively in a fast-paced environment
High level of professionalism, discretion and ethical conduct
Bachelor's degree in finance, business or accounting
Benefits
401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off
Company
LPL Financial
LPL Financial provides investment solutions and tools for independent financial advisors.
5001-10000 employees
H1B Sponsorship
LPL Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (106)
2024 (105)
2023 (122)
2022 (127)
2021 (65)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2025-03-31Post Ipo Equity· $1.5B
2024-06-03Post Ipo Debt· $1B
2010-11-18IPO
Leadership Team
Rich Steinmeier
Interim CEO
Sid Vyas
Chief Technology Officer/EVP
Recent News
2026-01-12
Investment News
2026-01-11
2026-01-09
Company data provided by crunchbase