Southland Industries · 4 months ago
Billing Administrator
Southland Industries is a company focused on creating a diverse and inclusive workforce. They are seeking a Billing Administrator responsible for ensuring accurate and timely billing, monitoring customer accounts, and resolving billing discrepancies.
ComputerElectronicsReal Estate
Responsibilities
Handling collections and following up on outstanding balances
Invoicing agreements accurately and on schedule
Processing and reviewing invoices to ensure accuracy before posting
Sets up new customer account and maintain up-to-date and accurate customer information for Accounts Receivable/Payable
Collects and compiles customer billing records such as work orders, sales tickets, charge slips and technician time sheets. Computes total amounts due and enter the relevant information into database. Ensures accuracy of billing information, negotiated terms and compliance with current legislation
Prepares and distributes invoices to customers on a timely basis, including accurate details, dates of service, services performed and/or amounts due
Monitors customer accounts: ensures payments made on time, reports on overdue accounts
Maintains an acceptable level of overdue invoices as determined by Accounting policy
May assist with collections of past dues by contacting customers via telephone, email, and/or written correspondence
Generates credit memorandums to indicate incorrectly billed services. Upholds a level of confidentiality regarding any costing and billing when communicating with outside vendors, customers, etc
Responds to customer billing questions via telephone and email
Scans and files all account records into system accordingly
Performs backup duties and answer rollover calls for dispatch personnel
Qualification
Required
Working knowledge of MS Office and Billing/Financial software
Good organizational skills and attention to detail and accuracy
Understanding of billing and invoicing process
Effective written and verbal communication skills; ability to communicate effectively and respectfully with customers
High School diploma or equivalent
Two (2) years of billing or directly related experience
Benefits
401(k) Plan with 50% Company Match (no cap) and immediate 100% vesting
Annual incentive program based upon performance, profitability, and achievement
Medical, Dental, Vision Insurance – 100% Paid for Employee
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Holidays/Vacation/Personal Time/Life Events Leave
Numerous training opportunities and company paid membership for professional associations and licenses
Company
Southland Industries
Nation leading MEP building systems experts providing innovative, practical results for your engineering, construction, and energy needs.
Funding
Current Stage
Late StageRecent News
2026-01-06
Washington Technology
2025-06-11
2025-02-19
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