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Ripken Baseball · 3 months ago

Spring 2026 - Tournament Operations Intern

Pigeon Forge, TN

Internship

Onsite

Intern

Start in 2026 Spring

Ripken Baseball is seeking a Tournament Operations Intern to assist with event operations during spring events at the Ripken Experience in Pigeon Forge, TN. The intern will work under the Event Coordinator and perform various responsibilities including serving as a tournament official, customer service representative, and assisting with grounds and cleaning duties.

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Responsibilities

Work directly under the Event Coordinator in assisting him/her with rosters, welcome packets, and paperwork before each tournament and for softball spring training

Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards

Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament

Work directly with front office personnel to successfully execute all tournaments

Perform basic grounds crew duties such as field work and filling water coolers

Execute basic cleaning duties which include but are not limited to, sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash

Assist Food and Beverage and Retail Managers as needed. Responsibilities include, but are not limited to, cashier, grill, restocking retail floor

Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service

Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand

Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants