Hollywood Casino Lawrenceburg ยท 1 day ago
Human Resources Generalist
Hollywood Casino Lawrenceburg is part of PENN Entertainment, a leading provider of integrated entertainment and gaming experiences. The Human Resources Generalist will partner with HR Business Partners, support recruitment efforts, conduct investigations, and provide performance management guidance to enhance workplace relationships and retention.
Responsibilities
Partners with HR Business Partners to meet the needs of departments within the business unit
Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team
Conducts effective, thorough, and objective investigations in cases of grievances, harassment, employee concerns, or EEOC issues
Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations, and performance reviews)
Works closely with property management and employees to improve work relationships, build morale, and increase productivity and retention
Conducts exit interviews, records feedback/dialog, and reports patterns to management
Assists in the handling of unemployment compensation claims
Facilitates identified training programs for the property, including but not limited to, New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness, and supervisory/management development training
Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes, and collective bargaining agreements, where applicable
Attends training and meetings, as required
Collects, analyzes, and looks for trends in Human Resources data to make suggestions relating to HR strategy for turnover, engagement, and leadership opportunities
Assists with design and execution of engagement, wellness, and retention events
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs
Maintains strict confidentiality in all departmental and company matters
Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management
Qualification
Required
Bachelor's degree in Business Administration, Human Resources Management, or related field required; or equivalent combination of education and experience
Must have excellent written and verbal communication skills; must be fluent and literate in English
Ability to maintain a high level of confidentiality and professionalism
Must have advanced computer skills including proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Outlook); iCiMS and UltiPro experience a plus
Ability to work with various levels of the organization to develop and influence the culture
Must have highly effective interpersonal, negotiation, and organizational skills
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Exceptional customer service focus including attention to producing quality results
Demonstrated knowledge of state, local, and federal labor laws and regulations related to HR
Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Flexible to work all shifts including holidays, nights, and weekend hours, as business needs dictate
Preferred
Minimum of two (2) years of HR or supervisory experience strongly preferred
PHR certification preferred
Previous experience working in a labor environment with union contracts preferred
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Hollywood Casino Lawrenceburg
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