RCM Solution Engineer & eCW Implementation Specialist jobs in United States
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Synergy Billing · 5 months ago

RCM Solution Engineer & eCW Implementation Specialist

positionHolly Hill, FL
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Synergy Billing is revolutionizing the healthcare revenue cycle for Federally Qualified Health Centers across the nation. They are seeking a highly skilled RCM Solution Engineer & eClinicalWorks Implementation Specialist to lead eCW client configurations, optimize revenue cycle workflows, and ensure seamless EDI compliance.

BillingMedicalMedical Device

Responsibilities

Configure and optimize eCW platform to support client-specific workflows, revenue cycle requirements, and payer-specific EDI setups
Manage full-cycle eCW implementation, including discovery, setup, validation, user training, go-live support, and ongoing optimization
Serve as primary liaison between operations, IT, and payer representatives to ensure configuration accuracy and data compliance
Troubleshoot and resolve configuration issues in real-time to maintain claims processing velocity
Collaborate with RCM, EDI, and Continuous Improvement teams to define technical specs for billing, remittance, and encounter submission logic
Interpret, analyze, and apply 835/837 transaction data to drive workflow improvements and automation rules
Conduct payer-specific configuration for clearinghouse connections, rejection avoidance, and compliance with unique payer rules
Document technical configurations, workflows, and standard operating procedures to ensure scalable knowledge transfer

Qualification

EClinicalWorksRevenue Cycle ManagementEDI transaction setsClearinghouse processesAPI integrationAnalytical skillsTroubleshooting skillsCommunication skillsOrganizational skills

Required

3+ years hands-on experience with eClinicalWorks (eCW), including platform configuration, billing module setup, and EDI customization
Completion of eCW Super User or Advanced Implementation training
Strong knowledge of healthcare Revenue Cycle Management (RCM) with emphasis on FQHCs, billing, collections, and compliance
Expertise in 835 (Remittance Advice) and 837 (Claims) transaction sets
Solid understanding of clearinghouse processes, payer EDI requirements, and claim lifecycle
Experience working directly with clinical, billing, and IT stakeholders to deliver system optimization projects
Strong analytical and troubleshooting skills with a solution-oriented mindset
Excellent communication, documentation, and organizational skills

Preferred

Familiarity with WorkSmart MD or similar RCM automation platforms
Experience with integrating 3rd-party APIs, interfaces, or custom EDI configurations
Exposure to project management or implementation leadership in a high-growth, fast-paced environment
Understanding of FQHC-specific billing nuances and compliance guidelines (e.g., UDS, sliding fee scales, etc.)

Benefits

Medical
Dental
Vision
401K
PTO

Company

Synergy Billing

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Synergy Billing specializes in medical billing solutions for FQHC's with guaranteed collection rates with a proven track record of success.
dateFounded in 2006
location
Daytona Beach, Florida, USA
people-size51-200 employees
web-link
http://synergybilling.com/

Funding

Current Stage
Growth Stage
Total Funding
$8M
2010-01-01Series A· $5M
2007-03-03Seed· $3M

Leadership Team

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M. Jayson Meyer
President & CEO
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Mike Meyer
Chief Financial Officer
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Company data provided by crunchbase