PharmaCord · 5 months ago
Quality Specialist
Jeffersonville, IN
Full-time
Hybrid
Mid LevelPharmaCord is a company dedicated to enhancing patient services in the healthcare sector. They are seeking a Quality Specialist who will be responsible for conducting various audits, creating documentation, and ensuring operational quality within the organization.
Pharmaceuticals
No H1B
Responsibilities
Conduct call and case audits for individual team members
Provide feedback to individuals being audited
Conduct program audits
Conduct audits at the individual and process level
Conduct adverse event audits as required at the program level
Assist in implementing quality assurance for new programs
Documentation creation and review
Assists with CAPA investigations and root cause analysis
Act as a Subject Matter Expert
All other duties as assigned
Qualification
Required
Detail oriented
Ability to multitask effectively
Maintain standards of honesty and integrity
Ability to effectively collaborate
Ability to act independently with sound business intelligence
Take responsibility for performance
Excellent written and oral communication skills
Experience using Word and Excel
Be adaptable and handle change with flexibility
Be innovative and open to new ideas
Achievement driven; constantly striving to improve or to meet a standard of excellence
Align with the goals of the group or organization
Ready to take initiative and act on opportunities
Be optimistic and pursue goals persistently despite obstacles and setbacks
Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners
Communicate clearly and send clear messages
Bachelor's Degree strongly preferred
Previous quality control and assurance experience preferred
Previous healthcare experience strongly preferred
Client Audit experience a plus
Knowledge of the specialty drug product marketplace, health insurance claims processing, and commercialization of products and working with manufacturers is a plus
Bi-lingual in English and Spanish or Chinese/Mandarin a plus
Root cause analysis, CAPA, or nonconformity experience a plus
Document Control experience a plus
Ability to type 35 WPM with 97% accuracy is required
Regular, predictable attendance is required; including quarter-driven hours as business demands dictate
This is an office-based position, the ability to sit for extended periods of time is necessary
Preferred
Flexibility to travel as needed is preferred
Benefits
Company paid Short-term Disability (STD)
Increased competitive 401(k) company match up to 4%
Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
Wellness discounts of up to $260 per year for participation in wellness program
Annual HSA employer contribution
Company paid and voluntary Life Insurance options
Voluntary Life, AD&D and Long-Term Disability Insurances
Paid Parental Leave of Absence
Wellness and Employee Assistance Programs
PTO benefits, flex days and paid holidays
Employee Referral Program
Ambassador Program
Tuition reimbursement program up to $5,000 per year
Toll reimbursement program (valued at $678.60 per year)
Company
PharmaCord
PharmaCord is a patient services company, trusted by top manufacturers to improve medication access, adherence, and patient satisfaction.
Founded in 2016
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nitin Sahney
Founder & CEO
Patrick Lee
Chief Financial Officer
Recent News
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2025-05-28
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