Host - Overland Park jobs in United States
cer-icon
Apply on Employer Site
company-logo

Jack Stack Barbecue · 5 months ago

Host - Overland Park

Jack Stack Barbecue is a restaurant committed to providing a welcoming dining experience. They are seeking a Host to greet and escort guests to their tables while maintaining a clean and organized environment.

AgricultureFood and BeverageHospitalityTravel

Responsibilities

Sincerely and professionally greets and welcomes guests
Maintains a professional presence at the restaurant’s entrance at all times
Greets guests, escorts them to tables and provides menus
Graciously manages the waiting lines and efficiently seats the guests
Manages the seating flow of the dining room, including seating large parties
Genuinely thanks the guests as they leave the restaurant
Answers phones in a professional manner
Knows store information (hours of operation, phone numbers, managers, location)
Knows the menu information and daily specials
Understands the wait procedures and reservation policies
Completes pre-shift set-up, running duties, and post shift closing duties
Assists other team members in completing their assigned duties and tasks
Cheerfully accommodates the needs and requests of any guest
Responsible for the complete set-up, stocking and service of the host/hostess station and entrance
Continuously maintains a neat, clean, organized, safe and comfortable environment for our guests
Maintains and strictly abides by sanitation/health regulations
Adheres to appearance and uniform standards
Adheres to all restaurant standards, policies and procedures
Additional duties may be assigned as the needs arise

Qualification

Customer relations experienceGuest satisfactionEffective communicationPositive relationsTelephone communicationMinimal supervisionFollowing directionsDecision makingOrganizational skillsFast-paced environment

Required

Must be at least 18 years of age
Cannot be convicted of a felony
Ability to communicate effectively to assure complete guest satisfaction
Ability to focus attention on guest needs, remaining calm and courteous
Ability to promote positive relations with all individuals who approach the restaurant and by telephone
Ability to think clearly, quickly, maintain concentration and make concise decisions in pressure situations
Ability to prioritize, organize and follow up
Ability to provide clear, pleasant telephone communication with proper grammar
Ability to perform job functions with minimal supervision
Ability to follow directions thoroughly
Ability to work in a fast-paced environment
Able to stand or walk constantly, 100% of shift
Able to lift up to 50 pounds, bend, lift, push and pull materials throughout shift

Preferred

Previous customer relations experience is preferred, but not required

Company

Jack Stack Barbecue

twittertwittertwitter
company-logo
Jack Stack Barbecue is a food & beverages company offering dining services.

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Jeffrey Rousselo
Managing Partner
linkedin
Company data provided by crunchbase