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Gallagher Re · 4 months ago

Client Service Manager III

Greenville, South Carolina

Full-time

Hybrid

Senior Level

5+ years exp

Gallagher Re is a global brokerage team committed to addressing risk management challenges. They are seeking a Senior Client Service Manager who will take a leadership role in the renewal process, nurture client relationships, and ensure compliance with standards while driving the sale of additional services.

ConsultingInsuranceRisk Management

Responsibilities

Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner

Secure existing business and drive the sale of additional services and lines of coverage

Nurture relationships with your clients

Conduct periodic audits to ensure compliance standards and service levels are met

Maintain accurate client and policy data and documents within your Gallagher systems

Use Gallagher's technology to improve productivity and quality

Qualification

Commercial lines insuranceClient relationship managementPropertyCasualty LicenseFinancial acumenTechnology proficiencyConsultative discussionSelf-directed workCommunication skillsAdaptabilityCollaboration

Required

Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience

1+ years supervisory experience

Must have a current Property and Casualty License

Previous insurance knowledge and experience managing client relationships

Solid financial acumen

Proficient in using technology as a tool to maximize productivity and quality

Strong written and verbal communication skills

Comfortably engages others in consultative discussion

Effectively manages/balances multiple and sometimes competing priorities

Works in a self-directed manner