SMA America · 4 months ago
Medium Voltage Specialist (Phoenix, AZ)
United States
Full-time
Hybrid
Mid Level
$38/hr - $40/hr
3+ years expSMA America is a leader in innovative solar technology that enhances the performance of photovoltaic systems. They are seeking a Medium Voltage Specialist responsible for performing warranty repairs, technical support, and testing of SMA's MV products while ensuring high customer satisfaction and collaboration with cross-functional teams.
Renewable EnergySolar
Responsibilities
Testing, troubleshoots, repairs, and analyzes SMA Large Scale MV systems in the field, via email, telephone, and site visits. Must be familiar with High Voltage test equipment and understand the results from such equipment
Develops detailed knowledge of SMA's Medium Voltage products, associated with SMA and/or third-party accessories sold by SMA
Must be familiar with DGA sampling and how to interpret the results from DGA reports
Required to maintain an accurate inventory count of spare parts provided by SMA
Regularly works with high voltage DC, three phase power, high AC voltage and related software/firmware of SMA products
Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditure
Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally, responsible for keeping customers informed of the RCA status
Perform and maintain maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations
Required weekend and or nightwork is possible depending on customer requirements at the site
Other duties may be assigned or required
Qualification
Required
A bachelor's degree in a technical field is strongly preferred
Basic Medium Voltage Diagnosis Testing Certification from an accredited facility is highly desired
At least 3 years of experience in electrical, electronic and/or network communications are required
At least 3 years of experience with Medium Voltage equipment is required
Prior experience with Cold weld patch repairs and field transformer repairs is required
Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred
Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required
The ability to analyze and solve problems effectively is necessary
While performing the duties of this job, the employee is required to travel, while at site; stand, walk, talk, hear, and observe surroundings
The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel
The employee must routinely lift up to 50 pounds
The work environment is constrained to a field service environment, with occasional functions in a corporate office
While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather conditions of extreme temperatures
The noise level in the work environment is usually moderate
This position requires significant domestic and international travel
Preferred
The ability to work nonstandard business hours occasionally to support customer service contracts
Knowledge of solar and/or alternative energy markets is preferred
Knowledge of the National Electric Code is preferred
Advanced knowledge of power plant measurement devices and techniques is strongly preferred
Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis
Benefits
Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
401(k) plan with company match
Opportunities for professional development and training
Inclusive, collaborative, and innovative work environment
Company
SMA America
SMA America offers photovoltaic system technology and support services.
201-500 employees
H1B Sponsorship
SMA America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (2)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
P
Peter Drews
Co-Founder
R
Reiner Wettlaufer
Co-Founder
Recent News
2025-09-09
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2025-08-27
2025-08-27
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