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Lockton · 1 day ago

Director of Business Ops, Cyber & Tech

Kansas City, MO

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Lockton is a leading provider of insurance, risk management, and employee benefits solutions. The role of Director of Business Ops, Cyber & Tech involves supporting the U.S. Cyber & Technology Practice Leader in executing strategic priorities and managing practice operations while driving cross-functional alignment.

Auto InsuranceInsuranceRisk Management

Responsibilities

Support the development and execution of and strategic direction of U.S. Cyber & Technology Practice by working with leaders to develop plans and strategies to ensure best in class client experience, operational effectiveness, and practice growth

Collaborate with product, claims, risk consulting, analytics, and Series leaders to implement key initiatives developed specifically within these area

Co-manage logistics and operations of the practice in alignment with overall enterprise-wide business plans

Coordinate leadership team meetings and communication cadence

Partner with Marketing & Communications to refine and articulate practice messaging, branding and communication

Monitor and report on financial, strategic, and operational performance for agreed upon Practice and operational initiatives

Ensure balanced time allocation for the Practice Leader across stakeholder groups

Identify operational gaps with both the Center and Series and propose solutions to enhance efficiency and impact

Qualification

Strategic operationsStrategic planningProject managementCyber/technology insuranceLeadership skillsCommunication skillsProblem-solving skillsOrganizational skills