Guthrie · 12 hours ago
Engineer, Telecom - IT Infrastructure - Full Time (On-site, Cortland)
Cortland, NY
Full-time
Onsite
Entry, Mid Level
$25.60/hr - $39.94/hr
2+ years expGuthrie is a non-profit, integrated healthcare organization offering comprehensive medical services. They are seeking an Engineer to provide installation, troubleshooting, and maintenance support for Avaya PBX and key telephone systems across multiple locations.
Health CareHospitalPersonal Health
Responsibilities
Maintains a high level of expertise of the Avaya PBX system and its features, functions, and programs. Acts as an in‐house expert on the Avaya PBX system and associated equipment
Installs, configures, and tests Avaya PBX hardware components such as trunk cards and line cards
Performs in‐depth technical programming of the Avaya PBX system
Performs installation of telephone or computer wiring where appropriate. Works with the Telecommunications Manager in planning moves involving telephone equipment or wiring
Performs basic troubleshooting tasks on telephone and telecommunications problems. Performs repairs if possible or works with communications vendor to solve problems
Maintains neat and accurate records of the physical components of the Avaya PBX system, including wiring diagrams, system hardware configuration, and routing schematics
Maintains inventory of spare parts to be used for equipment repair and for new equipment installation
Monitors specific security indicators periodically to alert TGC to potential security risks. Responsible for protecting The Guthrie Clinic against the misuse or theft of services by ensuring that the appropriate safeguards are activated on the Avaya PBX system
Performs capacity planning as it pertains to Avaya PBX hardware components, lines, trunks, etc. Monitors incoming and outgoing traffic to ensure the efficient and optimal use of the lines. Makes recommendations to management for the addition of lines and PBX hardware components where appropriate
Travel for this position is sometimes required
Learn and practices quality principles for continuous improvement in all work processes in which s/he is involved
It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position
Qualification
Required
Two‐year degree in telecommunications related field with at least two years of technical experience, or four years of technical experience
A valid driver's license
Experience should consist of work directly related to programming and maintaining Avaya PBX systems
Experience with Avaya key equipment
Experience installing voice/data wiring
Strong interpersonal skills
Service orientation
Preferred
Knowledge of computer network equipment
Company
Guthrie
Health care
5001-10000 employees
H1B Sponsorship
Guthrie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Fidelis Care
2025-05-14Grant
Leadership Team
Edmund Sabanegh
President & Chief Executive Officer, The Guthrie Clinic
Brad Carvellas
SVP, Chief Digital Officer
Recent News
Central New York Business Journal
2026-01-03
2025-12-24
2025-09-23
Company data provided by crunchbase