LCBC Church · 4 months ago
Manheim Guest Experience Director
Manheim, PA
Full-time
Onsite
Director/ExecutiveLCBC Church is seeking a Manheim Guest Experience Director to create a culture of world-class guest experiences through effective team leadership and development. This role involves building volunteer teams, overseeing hospitality initiatives, and ensuring a welcoming environment for attendees.
Religious Institutions
Responsibilities
Set the pace for a world-class level of hospitality and customer service locally
Build and develop strong volunteer teams: recruit, train, equip, empower, and sustain regularly
Create excellent, inviting, and warm environments
Vision cast constantly
Assist with location-specific responsibilities as designed by the Campus Pastor
Administrative duties as assigned
Lead and give oversight to the Attendee Onboarding Process
Give oversight to the following Guest Experience Volunteer Teams: Greeters, Host teams, Parking, Communion, Programs, Cleaning teams, etc
Office and Administration team
Special Events teams
Café and Retail
Be a good steward of time: Hours per week include Weekend Gatherings
Be a part of the local team, necessary meetings, and campus-wide ministry responsibilities and initiatives
Attend Central Meetings, Guest Experience meetings, and others as scheduled
Qualification
Required
Strong people and conflict resolution skills
Strong oral and written communication skills
Strong organizational and time management skills
Strong computer skills with the ability to learn appropriate software skills
Ability to maintain absolute confidentiality in handling office and volunteer matters
Can articulate an identifiable salvation experience and lives out a pattern of spiritual development and regular participation at LCBC
Supports LCBC's mission, philosophy of ministry, and doctrinal statement
Supports LCBC's core values: We focus on others; we work with excellence; we prioritize relationships; we empower and activate; and we live authentically, knowing that life change is a journey
Displays a winning attitude and a spirit of cooperation; communicates truth with grace; prays about everything; and has a willingness to serve on a team
Shows a desire to grow, develop, and mature, both spiritually and professionally
Exhibits pride in the image of LCBC as it reflects on the image of Christ portrayed to attendees, staff, and guests of the church
Be an LCBC Partner or willing to become a Partner within 60 days of employment
Company
LCBC Church
LCBC stands for Lives Changed by Christ. We are one church in multiple locations across the state of Pennsylvania.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase