RecruitTalent · 4 months ago
ServiceNow Developers
RecruitTalent, LLC. is seeking ServiceNow Developers to enhance their IT service management capabilities. The role involves configuring and customizing ServiceNow for various workflows, developing new functionalities for specific modules, and building Performance Analytics dashboards to monitor key performance indicators.
Information Technology & Services
Responsibilities
Configure and customize ServiceNow for incident, problem, request, change, and asset management workflows
Develop new functionality for SPM and CSM modules (epics, demands, portfolios, customer cases, knowledge base, virtual agent)
Build Performance Analytics dashboards to track ITOM, ITSM, and asset KPIs
Qualification
Required
Configure and customize ServiceNow for incident, problem, request, change, and asset management workflows
Develop new functionality for SPM and CSM modules (epics, demands, portfolios, customer cases, knowledge base, virtual agent)
Build Performance Analytics dashboards to track ITOM, ITSM, and asset KPIs
5–10 years of software development experience, including 3–7 years of ServiceNow development/configuration
ServiceNow Certified Implementation Specialist (CIS – ITSM/ITOM/SPM/CSM)
Demonstrated expertise in ITSM, ITOM, and Asset Mgmt Pro
Development skills in SPM (portfolio/demand mgmt) and CSM (case mgmt, customer portal)
Strong experience with REST/SOAP integrations, MID Server, CMDB/CSDM alignment
Company
RecruitTalent
RecruitTalent has earned its reputation by successfully delivering upon our client aspirations by inspiring skilled professionals ready to advance their careers and transgress the boundaries.