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RUCKUS Networks · 1 day ago

Manager, Systems Engineering

United States

Full-time

Remote

Senior Level, Lead/Staff

$177K/yr - $265K/yr

10+ years exp

RUCKUS Networks is a leader in wireless connectivity and network performance solutions. The Manager, Systems Engineering will lead a team of Systems Engineers, providing technical sales leadership and support while developing strategies for customer engagement and network implementations.

Information TechnologyInternet of ThingsNetwork SecurityTelecommunicationsWireless

Hiring Manager

Chandra Buduri

Responsibilities

Support the West region sales leader, sales teams, and systems engineers in the achievement of revenue goals, customer growth and business planning, product portfolio expansion and new customer acquisition

Develop leadership level relationships with responsibilities for customers, partners, vendors, and internal service organizations to manage successful network implementations that allow customers a competitive advantage with RUCKUS solutions

Deliver technical presentations and lead discussions as a regional/group leader

Review formal technical account plans, RFx proposals, and sales strategies of your team

Recruit, hire, and retain top talent for permanent assignments

Coach and develop staff. Provide performance management, development planning, salary planning, technical training, reward and recognition, and team building

Plan, organize and direct the activities of a variety of cross functional teams and non-sales support groups to ensure highest customer satisfaction

Collect customer feedback from the SE team and collaborate with Product Line Management to influence products and services roadmaps

Leverage industry knowledge, technology and vertical trends, and awareness of the business economics to aid systems engineers to grow and build their account plans

Qualification

Pre-sales engineeringNetwork architectureWi-Fi technologiesTechnical leadershipProject management certificationChannel partner engagementCustomer business driversNetworking technical skillsTechnical presentationsTeam buildingMulti-taskingCommunication skills

Required

Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering; Networking Engineering; Information Technology; Management Information Systems; Computer Science; OR equivalent proven work-related experience

Minimum 10 years pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies

5+ years management experience of demonstrated leadership of technical teams

5+ years demonstratable hands-on experience supporting channel partners and customers including selling of Wi-Fi, switching, Analytics, SaaS, other network solutions, deployments, managed services, etc

Strong leadership qualities through inspiration, positive reinforcement and recognition, personnel growth, support and manage complex situations, relationships, behaviors and remove roadblock items for your SE team

Highly effective technical, business and industry related presentation skills

Strong verbal and written communications skills