Goodwill Industries of Arkansas · 4 months ago
VP of Mission Services
Little Rock, AR
Full-time
Onsite
Director/Executive
9+ years expGoodwill Industries of Arkansas is seeking a Vice President of Mission Services to oversee the operational and financial success of their Mission Services organization. This role involves driving outreach to employers and job seekers, ensuring high-quality service delivery, and fostering a collaborative culture within the organization.
Non ProfitTraining
Responsibilities
Develop, implement, manage annual operating plan for the Mission Services team with clear and quantifiable objectives for each program
Develop, implement, manage annual budget for the Mission Services team, including direct responsibility for meeting or exceeding service, productivity, and performance targets
Cultivate, maintain a positive, collaborative relationship with partners, community-based organizations, and business and industry, to determine community needs, adapt mission delivery to meet the individual needs of the persons served
Develop programs to meet workforce needs of employers and jobseekers
Develop, implement, and monitor an effective outcome measurement system that focuses on economic impact to the community served
Ensure agency-wide preparation for successful Accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) as well as federal and state agencies and maintenance of same
Participate as part of the Executive Leadership Team, providing input and making recommendations on both a strategic and operational level
Attend conferences, outreach programs and meetings to promote Goodwill programs, take advantage of opportunities to speak in public for Goodwill at these events
Ensure compliance with all agency policies, procedures and safety standards, laws and code of ethics throughout areas managed, maintain same to meet CARF, Department of Labor and other regulatory standards
Develops short- and long-range goals, objectives and plans for agency and department
Assists the Senior Vice President/Chief Mission Officer in high-level planning and decision making with other Executive Staff members
Evaluates, analyzes and reports on programs relating to client service to ensure their accuracy and relevance
Perform any other related duties as required or assigned
Qualification
Required
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc
Equivalent to a four year college degree, plus 9 to 10 years related experience and/or training, and 8 years related management experience, or equivalent combination of education and experience
Ability to read, analyze, and understand the most complex documents
Ability to respond effectively to the most sensitive inquiries or complaints
Ability to write speeches and articles using original or innovative techniques or style
Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts such as fractions, ratios, and proportions to practical situations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Valid Driver's License
Five years administrative work in Education or Human Services, at least two years experience in a leadership capacity
Demonstrate the Mission, Vision, Values, and Culture of the Organization
Demonstrated ability to communicate effectively and clearly, both verbally and in writing, including public speaking
Demonstrated ability to establish and maintain rapport with others, both inside and outside of organization
Must be able to travel extensively in local areas in the furtherance of Goodwill activities
Must be of excellent moral character
Demonstrated ability in interacting with state agencies and ensuring operational conformance to policies and regulations
Familiarity with needs and concerns of persons with disabilities and other in-depth knowledge and comprehension of C.A.R.F. standards and methodology for ensuring compliance to them
Valid driver's license, safe driving record, and access to an automobile
Ability to use independent judgment
Strong interpersonal and communication
Strong organizational and time management
Background check required
Preferred
Masters Degree in Rehabilitation or Education preferred
MBA, Masters Degree in Psychology or Social Science acceptable
Certificate of executive training from GII or willingness to complete such training or equivalent preferred
Company
Goodwill Industries of Arkansas
Goodwill Industries of Arkansas provides job and life skills training to men and women reentering the community.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
Arkansas department of human servicesU.S. Department of Justice
2024-08-26Grant· $0.5M
2022-10-03Grant· $0.75M
Leadership Team
Trent Wunstel
Senior Vice President and Chief Operating Officer
Edie Stewart
Senior Vice President and Chief Mission Officer
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