Pliancy ยท 1 month ago
Information Technology Consultant
Boston, MA
Full-time
Onsite
Mid Level
$75K/yr - $85K/yr
4+ years expPliancy is fundamentally changing the way businesses value technology by empowering the next evolution of IT leadership. The role involves providing high-touch consulting solutions to life sciences organizations and capital management firms, focusing on technology adoption, support, and relationship-building with clients.
Information TechnologyProfessional ServicesSaaSSoftware
Responsibilities
Driving the adoption of forward-thinking technology in a rapid-growth environment
Identifying unique cutting-edge solutions to business problems leveraging technology
Providing high-touch, white-glove support to executives, executive assistants, and staff
Troubleshooting day-to-day technical issues and assisting with daily requests
Creating new users, configuring laptops, and setting up their desks/workstations
Training and assisting in use of tools and technology to meet business needs
Documenting assets, configurations, passwords, processes, etc., and maintaining current and accurate documentation
Assisting with office moves, upgrades, and AV deployments
Qualification
Required
Soft skills (personality, relationship-building, communication, stress management)
Experienced and comfortable supporting executive teams
4+ years of general IT support experience
MacOS and Windows Desktop experience
MDM (Device posturing) experience
Working Knowledge of Active Directory / Azure AD
Experience with Common SaaS Offerings (including but not limited to Microsoft365 / Box / Dropbox / Egnyte)
Working functional knowledge of Public Cloud (Particular emphasis on IaaS and PaaS Technology) [AWS, Google Cloud, Microsoft Azure]
Aptitude (Ability to learn new technologies quickly)
Troubleshooting (Ability to work through issues methodically)
Ability & willingness to properly document processes and assets
General understanding of network fundamentals, including wireless mesh networks
Incredible sense of pride and passion for what you do, and a desire to help your teammates
Authorization to work in USA for any employer
Preferred
Prior experience supporting Capital Management (VC/PE/Hedge) or Life Science Firms
Experience implementing Compliance Controls (related but not limited to HITRUST or SOX)
Video-conferencing/AV experience
PowerShell & Scripting
VoIP Support & Management
Google Workspace Administration experience
Benefits
Healthcare: Premiums 100% covered for employees, 50% for dependents for our base level plan with the option to upgrade
Medical HRA: Company-funded reimbursement account to help cover copays, deductibles, and coinsurance
Optional dental and vision plans are offered for you to opt into
401(k) Offering
Unlimited PTO
Paid leave for new parents
Employer-funded commuter benefits and mileage reimbursement
Employee stock options so you can share in Pliancy's success
Company
Pliancy
Technology support and leadership for Life Science and Capital Management organizations.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Marcus Olson
Founder
Company data provided by crunchbase