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Seneca Holdings · 4 months ago

Learning Management System (LMS) Technical Assistant

United States

Part-time

Remote

Mid Level

3+ years exp

Seneca Holdings, through its subsidiary White Pine Innovations, is seeking a remote Learning Management System (LMS) Technical Assistant to support the Defense Security Cooperation University (DSCU). The role involves ensuring the effective operation and optimization of DSCU’s learning platforms, providing technical support, and managing user permissions and compliance standards.

BankingFinancial ServicesFinTechInsurance

No H1B

Security Clearance Required

Responsibilities

Ensure the effective operation, functionality, and utilization of DSCU’s learning platforms

Perform the Learning Administrator and/or Registrar role within Cornerstone OnDemand (CSOD), including managing user permissions and maintaining compliance with established standards

Serve as the System Administrator for Blackboard Learn (SaaS), including the use and management of Blackboard Collaborate

Assess and respond to the needs of students, faculty, and staff by providing timely information, assistance, and resolution of technical or access issues

Clearly communicate technical processes and solutions to diverse audiences with varying levels of technical proficiency