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Edgeworth Security · 4 months ago

Security Technician

San Francisco Bay Area, California

Full-time

Onsite

Entry Level

$35/hr - $40/hr

1+ years exp

Edgeworth Security is a full-service security firm specializing in Interactive Video Surveillance and Security System Integration. The Security Surveillance Service Technician will be responsible for servicing, maintaining, and troubleshooting various security systems, ensuring high customer satisfaction while adhering to safety regulations.

ConsultingHomeland SecurityPhysical SecuritySecurity

Responsibilities

Servicing, cleaning equipment, troubleshooting, programming, and testing enterprise security systems with minimal supervision

Troubleshooting and programming networked IP video systems

Install, program, test, repair, and service a substantial variety of systems and equipment which may include CCTV, access control & intrusion systems

Performs all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures

Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software

Advises management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements

Providing high-end customer service when dealing with all clients, colleagues, and partners

Qualification

IP video systemsTroubleshootingNetwork programmingVideo surveillance systemsCustomer serviceTechnical trade schoolBasic technology knowledge

Required

High school diploma or equivalent; current students in a technical trade school are a plus

Basic knowledge of technology, infrastructure, and configuration

Must have a minimum of 1-2 years' experience servicing IP-based video systems and Networking

Must have a minimum of 1-2 years' experience in troubleshooting and basic programming networked IP video systems, including working on the customer's network

Knowledge and practical experience with the internet and networking is essential

Must be able to work independently and resolve problems to our customer's satisfaction

Must possess a valid driving license and clean MVR

Ability to lift and carry up to 50 pounds

Ability to scale ladders frequently

Comfortable working in outdoor environments and performing physical tasks related to environmental maintenance

Capable of working in various weather conditions