Apria · 4 months ago
Commercial Technology Sales Specialist, Customer Relations-CHICAGO
Chicago, IL
Full-time
Onsite
Entry Level
$75K/yr - $85K/yr
1+ years expOwens & Minor is a Fortune 500 company that plays a critical role in the healthcare process, providing integrated technologies and services. The Commercial Technology Sales Specialist is responsible for managing customer relationships, ensuring technical needs are met, and identifying opportunities for program and product expansion within the existing commercial technology customer base.
Health Care
Responsibilities
Establishes, maintains, and continuously strengthens relationships within the assigned customer base
Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability
Targets and pursues expansion of technology offerings to new departments within a given customer engagement
Searches for opportunities to introduce additional technology services into existing customer accounts
Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer
Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts
Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues
Work with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable
Presents new functionality, upgrades and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers
Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate
Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor
Supports achieving savings expectations and targets set forth in contractual agreements
Assist with onsite training clinical staff on use of the technology platform
Participates in commercial technology implementations and provides support in geographical area
May act as commercial technology special project lead on assigned accounts
Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing
Generates Leads for other Owens & Minor commercial offerings
Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required
May travel up to 65% of the time
Performs additional duties as directed
Qualification
Required
Bachelor's degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area
Over one year and up to three years of related experience preferred
Or any combination of education and experience to meet the above requirements
Has experience leading company transforming projects
Ability to implement sales strategies
Demonstrated persuasion, negotiation, and influencing skills
Ability to follow up and follow through to ensure customer commitments are kept
Clear and accurate verbal and written communication skills, ability to deliver effective product presentations
Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products
Awareness of applicable government regulations and their impact on the business
Demonstrated project planning and organizational skills
Ability to develop long range plans to accomplish territory objectives
Ability to meet deadlines
Ability to work independently as well as part of a team
Ability to recognize business or incremental sales opportunities
Ability to display sound business judgement on a consistent basis
Honesty and integrity
Preferred
Over one year and up to three years of related experience preferred
Benefits
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
Company
Apria
Apria is a leading provider of home healthcare equipment and related services across the USA, serving approximately 2 million patients from our 270+ locations.
5001-10000 employees
H1B Sponsorship
Apria has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-01-10Acquired
2021-02-10IPO
Leadership Team
P
Perry Bernocchi
CEO
Recent News
2025-09-17
2025-01-16
Company data provided by crunchbase