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Marsh McLennan · 4 months ago

VP, Partner Management - Affinity Programs

New York - 1166

Full-time

Hybrid

Senior Level

$116K/yr - $248K/yr

Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries. The VP, Partner Management - Affinity Programs will lead and grow Affinity insurance programs in the Quick Service Restaurant industry, focusing on client relationship management and strategic business development. This role involves managing client portfolios, developing new insurance products, and mentoring a team to deliver exceptional service and operational excellence.

Financial ServicesProfessional ServicesService Industry

Responsibilities

Act as a trusted advisor to QSR clients, ensuring insurance programs deliver measurable value through a combination of risk mitigation, business impact, operational resilience, and peace of mind

Manage a portfolio of accounts, ensuring retention, satisfaction, and operational excellence

Collaborate with cross-functional teams to design and present customized insurance solutions that address specific client challenges and growth objectives

Address escalated issues promptly, ensuring high levels of client satisfaction and long-term loyalty

Lead efforts to identify, develop, and launch new insurance products and services tailored for the QSR sector, targeting existing clients and new market segments

Conduct industry research on QSR trends, emerging risks, and regulatory changes to inform strategic account planning and identify growth opportunities

Develop and execute comprehensive account plans to deepen relationships, increase growth, and diversify service offerings aligned with clients’ long-term business goals

Represent Marsh at industry conferences, trade shows, and client forums to showcase innovative solutions, build strategic relationships, and stay ahead of industry risks and trends

Guide and mentor a team of professionals, fostering strategic thinking, industry expertise, and a growth mindset

Promote a culture of operational excellence, client-centricity, and continuous improvement through day-to-day delivery across Franchisees

Qualification

Insurance industry experienceClient relationship managementProject management skillsMarket insightsCommunication skillsOperational excellenceTeam leadershipStrategic thinking

Required

Insurance industry experience, including small business insurance product knowledge, preferably in the restaurant industry

Demonstrated ability to develop and manage client relationships

Proven project management and program execution skills

Strong industry knowledge, market insights, and a proactive approach to identifying new opportunities

Excellent communication, presentation, and interpersonal skills

Management experience with the ability to mentor and develop team members, translating strategy to execution and delivering day-to-day best in class service

Ability to work independently, manage multiple priorities, and collaborate across teams

Benefits

Health and welfare benefits

Tuition assistance

401K savings and other retirement programs

Employee assistance programs

Company

Marsh McLennan

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Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.

Founded in 1871