Planned Parenthood Southeast · 4 months ago
Float Health Center Manager
Planned Parenthood Southeast, Inc. is seeking a Float Health Center Manager to oversee the operations of multiple health centers providing essential reproductive health services. This role involves managing staff, ensuring compliance with medical standards, and promoting quality care while maintaining fiscal responsibility and operational efficiency.
Hospital & Health Care
Responsibilities
Operates the health center in accordance with the Planned Parenthood Medical Standards and Guidelines, PPSE policies and procedures, and all applicable state and federal regulations
Ensures efficient operations of all aspects of the health center including patient care, customer service, patient experience, and compliance
Supports and trains staff to ensure full proficiency and competency in staff’s respective roles
Provides direct patient service as appropriate to meet demand or in cases of the absence of a health center staff
Manages the overall facility and center equipment, including ensuring the building and equipment are clean and maintained in good working condition and repair
Promotes the growth and development of health center services and staff
Ensures quality, experience, productivity, volume, revenue, and expense goals are forecasted, tracked, and achieved; develops and implements action plans if goals are off track
Creates annual plans to ensure the health center stays on track for achieving goals; develops action plans if outcomes are off track
Assists with marketing the health center and patient outreach and implementation of new services
Facilitates daily huddles, regular staff meetings, and other meetings as appropriate with staff and clinicians
Manages and enforces PPSE organizational and HR policies fairly and consistently
Serves as an advocate for staff and patients in all settings
Be forthcoming and truthful in responding to the Alabama Department of Public Health, Georgia Department of Community Health and the Mississippi State Department of Health inquiries and requests for information
Manages all aspect of clinic supplies and inventory and ensures appropriate safeguards for medication access
Monitors supply and medication usage to maintain par levels and cost efficiency; promptly reports anomalies through the appropriate management train
Completes appropriate reports to reconcile inventory; completes additional reports as needed to ensure inventory is appropriately tracked
Reviews supplies received and submit packing slips and invoices to the designated purchasing contact
Utilizes PPSE’s purchasing platform to ensure a consistent level of supplies while appropriately managing costs; updates the platform with applicable information as needed
Manages the direct expenses of the health center to ensure fiscal strength of the health center
Monitors monthly revenue and expenses of the health center and creates action plans for areas of significant or ongoing variance
Works with leadership to develop, implement, and manage cost effective and equitable staffing models
Assists with annual budget preparation and provides subject matter input on growth opportunities
Uses sound judgement to escalate issues that impact the fiscal health of the health center
Responsible for the maintenance and completion of the health center annual Compliance, Risk, and Quality Management Clinical Workplan
Completes all required audits, drills, reports, and activities on the appropriate timeline
Develops action plans for any areas of concern that impact quality, safety, and/or service
Works closely with operations leadership and other health center managers to identify, develop, and implement quality improvement initiatives
Qualification
Required
5+ years of progressive management experience, with strong operations management skills
4+ years healthcare experience, preferably in sexual and reproductive healthcare and/or surgical center management
Experience with insurance, medical coding and a solid combination of front and back office work
Experience managing clinicians/providers
Valid driver's license and ability to travel as needed to other health centers, PPSE's administrative offices, and conferences
Ability to sit and/or stand for long periods of time as needed while working in a clinical and office environment
English required
Preferred
College degree preferred
Strong leadership and management skills
Excellent communication skills
Strong computer skills, including practice management software, MS office, and internet/email
Spanish speaking skills preferred
Benefits
Medical, dental and vision insurance
A 401(k) with employer match
Paid time off
13 paid holidays and one paid floating holiday
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Company
Planned Parenthood Southeast
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