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Jun Group · 4 months ago

Client Success Manager, Shopper & Retail Media

New York, NY

Full-time

Hybrid

Entry Level

$65K/yr - $110K/yr

1+ years exp

Jun Group is a technology company focused on empowering consumers with control over their data while enabling advertisers to reach them directly. They are seeking a Client Success Manager specializing in Shopper and Retail Media to manage retail media campaigns, ensuring exceptional client service and driving performance and revenue growth.

AdvertisingAdvertising PlatformsAppsBrand MarketingLogisticsMobileVideoVideo Streaming

Growth Opportunities

Responsibilities

Serve as the primary client contact for shopper and retail media accounts, ensuring exceptional client service and long-term partnerships

Partner with Campaign Managers and Ad Operations to deliver high-performing retail media campaigns across DSPs, commerce platforms, and programmatic channels

Translate client goals into omnichannel campaign strategies that drive measurable sales and brand growth

Provide strategic performance updates with clear, actionable insights to optimize campaigns and maximize ROI

Collaborate with Sales to uncover upsell and cross-sell opportunities within shopper and retail media networks

Act as the bridge between clients, retailer partners, and internal teams, ensuring flawless execution and alignment

Maintain deep knowledge of client objectives, historical performance, and retail media best practices to strengthen relationships

Qualification

Digital media experienceRetail media platformsCampaign performance analysisDSP familiarityHighly organizedCuriosity about commerce trendsCommunicationCollaboration skills

Required

1+ years of experience in digital media, retail media, shopper marketing, or programmatic advertising

Familiarity with DSPs (The Trade Desk, DV360, Xandr), retail media platforms (Amazon Ads, Walmart Connect, Criteo, CitrusAd), and analytics tools

Skilled in campaign performance analysis, Excel, and reporting tools

Highly organized, detail-oriented, and confident managing multiple client accounts simultaneously

Excellent written and verbal communication skills, with the ability to handle client interactions with professionalism and ease, manage programs effectively, and deliver clear performance updates

Strong collaboration skills and ability to partner across sales, operations, and retail partnerships teams

Curiosity about commerce trends, retail data, and omnichannel advertising to continuously improve results

Benefits

Competitive Pay

Hybrid Work Life

Health, Dental, and Vision Insurance

Mental Health Resources

Volunteer Opportunities

Company

Jun Group

Glassdoor4.0

Jun Group is a technology company that delivers intelligent, privacy-first advertising for brands, agencies, and publishers. It is a sub-organization of Verve.

Founded in 2005

New York, New York, USA

51-200 employees