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Associated Bank · 4 months ago

Senior Manager of First Line Risk Payments and Fraud

Milwaukee 111 Kilbourn

Full-time

Hybrid

Senior Level, Lead/Staff

$114K/yr - $196K/yr

8+ years exp

Associated Bank is committed to fostering an inclusive culture that values diverse perspectives. As the Senior Manager of Fraud & Payments Risk, you will lead the first line of defense for fraud and payment risk oversight, design strategies, strengthen controls, and ensure regulatory compliance while mentoring a high-performing team.

BankingFinancial ServicesWealth Management

Responsibilities

Lead fraud and payment risk oversight across ACH, debit/credit, Zelle, wires, bill pay, and digital transactions

Design and implement fraud risk strategies, detection rules, and control frameworks with cross-functional partners

Oversee risk event management, driving root cause analysis, remediation, and timely resolution

Evaluate new products, features, and third-party integrations to ensure strong risk controls

Monitor and report fraud metrics, losses, and customer impact to support decision-making

Collaborate with second-line partners and regulators to ensure audit readiness and compliance

Develop and mentor a high-performing team of analysts and specialists

Qualification

Fraud risk managementPayments risk oversightRisk assessment leadershipCybersecurity knowledgeRegulatory complianceTeam developmentAnalytical skillsRoot cause analysisRisk control frameworksFraud metrics monitoringThird-party integration evaluationCollaborationCommunication skillsProblem-solvingLeadershipCustomer focusStrategic thinkingMentoring