Coupang Fulfillment Services · 2 months ago
Sr Staff Technical Program Manager - Compliance
Coupang is a rapidly growing retail company known for its innovative approach to commerce. The Sr Staff Technical Program Manager - Compliance will oversee IT compliance efforts, manage risks related to financial statements, and collaborate with various teams to enhance the IT SOX compliance program.
DeliveryLogisticsWarehousing
Responsibilities
Partner between Engineering & Corp IT for internal and external IT control audits, participate in IT walkthroughs, and assist management in responding to internal and external auditor requests relating to ITGCs, IT Application Controls (ITACs), and Key Reports, as necessary
Prioritize, scope and drive IT control initiatives across engineering organizations, manage and communicate project milestones to ensure successful delivery
Identify and manage compliance risks & gaps take precaution measures to mitigate the risk, unblock the program
Develop and drive short / long term strategic initiatives to enhance and scale IT SOX program effectiveness
Design, implementation and ongoing monitoring of IT general controls across Coupang Engineering and Corporate IT systems and its subsidiaries, which may include design of relevant processes or technical infrastructure to support controls
Driving IT control deficiency remediation efforts, including conducting root cause analysis, impact analysis, identify mitigating controls, creating remediation plans and hands-on coordination with IT process owners ensuring the success of remediation activities
Perform quarterly IT deficiency evaluations in coordination with Finance
Documentation and management of ITGC narratives, Risk and Controls Matrix, and the inventory of SOX in-scope IT systems, applications, supporting tools, and financial data flow mapping and keep them up to date on a regular basis
Ensure all ITGC Documentation, findings and audit requests are stored, collaborated on and accessible on the Company’s centralized SOX program management tool (Workiva)
Develop an deep understanding of the company’s platform infrastructure and processes, including knowledge of risks to service-oriented technology architecture, and how those systems interact with Corporate IT systems for the purposes of financial reporting
Maintain an awareness of new and emerging IT risks, regulations and trends that impact technology controls and IT controls accordingly
In partnership with Finance, Security, Engineering, and Corp IT teams, manage and remediate SOD conflicts identified in relevant financial reporting systems
Maintain an inventory of SOX in-scope 3rd party service organizations, obtain, and evaluate SOC reports based on a defined frequency, document results, and lead remediation of any unmitigated risks
Qualification
Required
Bachelor's degree computer sciences, mathematics, management/computer information systems, accounting, or related fields
Around 10 years of related work experience in information technology SOX compliance, IT risk management, or related fields
Strong knowledge of Sarbanes-Oxley Section 404 (SOX) and IT General Controls
Professional auditing, security, or technology designation (e.g., CIA, CISA, CISSP, CISRM, etc.)
Knowledge of IT / Information Security risks and controls principles
Foundation in analyzing, problem determination, and resolving complex IT problems
Experienced with controls, or risk management with both enterprise applications and developed software, including: Service oriented architecture concepts, Distributed systems access management and service deployment, Modern software development practices
Strong familiarity with AWS services and containerized distributed systems
Strong familiarity with relational, object-oriented and messaging queue infrastructure
Preferred
Excellent written and oral communication
Ruthless Prioritization: self-directed and accountable with the ability to manage competing tasks within specified deadlines
Move with Urgency: proven track record driving tangible results on short deadlines
Comfortable with cross-team collaboration and communication
Ability to be collaborative and to encourage collaboration
Ability to positively influence others
Benefits
Medical/Dental/Vision/Life, AD&D insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Long-term/Short-term Disability
Employee Assistance Program (EAP) program
401K Plan with Company Match
12 Public Holidays
Paid Parental leave
Pre-tax commuter benefits
MTV - [Free] Electric Car Charging Station
Company
Coupang Fulfillment Services
Coupang Fulfillment Services provides warehousing, delivery, and delivery logistics services.
Funding
Current Stage
Late StageRecent News
2025-10-13
Company data provided by crunchbase