Travis County · 4 months ago
CSCD Office Specialist I
Austin, TX
Full-time
Onsite
Entry Level
3+ years expTravis County is seeking a CSCD Office Specialist I to provide clerical and administrative support within the department. The role involves performing research, maintaining records, and assisting the public with department procedures and regulations.
GovernmentInfrastructurePublic Safety
Responsibilities
Applies functional knowledge to analyze and respond to matters requiring basic knowledge of department policies and procedures. Performs research and analysis in furtherance of program and department goals. Gathers information and statistical data. Creates databases and generates reports using spreadsheets, databases, and word processing and presentation software
Performs general office functions. Writes and prepares correspondence. Performs and conducts research and interpretation of data. Proofs documents and performs quality control reviews. Opens and distributes incoming mail, prepares mail outs, and maintains mailing lists. Maintains office schedules and appointments. Makes copies, does filing and sends faxes. Performs data entry on a regular basis. Schedules meetings, conferences and facilities. May assist with department personnel functions. Performs general office activities, such as ensuring facility availability, opening and closing doors, assisting in administrative staff support. Participates in complex/technical administrative projects with staff as directed. Assists with specialized or difficult work activities of subordinates or other staff members, such as mileage and travel/training requests and submittals. Responds to technical administrative questions, and ensures necessary follow-up
Performs receptionist duties, answers telephone, directs calls, office errands and takes and relays accurate messages. Logs phone calls and visitors. Greets and receives the public. Answers general questions about the department, its functions and activities, and its interrelationships with County departments and outside agencies. Refers individuals to appropriate persons, departments, or agencies
Provides direction and information to the public on department and County procedures, regulations and policies. Records transactions and maintains manual and computerized journal entries. Processes financial reports, including receipts, claims, and disbursements. Receives, posts and issues receipts for fee payments or other charges and submits monies and pertinent information to appropriate departments
Maintains effective document, file, and record retrieval systems. Maintains accountability for paper and electronic files. Creates, compiles, retrieves and disseminates information using computer and paper files. May be responsible for record storage. May maintain records and files for microfilming. May be responsible for scanning documents and managing indexed files. May serve as timekeeper
May translate for Spanish speaking clients. Serves as a notary public. Orders and purchases office supplies
Performs other job-related duties as assigned
Qualification
Required
High School diploma or G.E.D
Three (3) years of responsible office/clerical experience, including the operation of computer equipment to include word processing, spreadsheets, databases and a variety of software packages
Knowledge of modern office/clerical practices, procedures, and methods
Knowledge of policies, practices, procedures and terminology of assigned function
Knowledge of file management and techniques
Knowledge of principles and procedures of record keeping
Knowledge of customer service etiquette
Knowledge of computer equipment to include word processing, spreadsheets, databases and a variety of software packages
Knowledge of business English, spelling and arithmetic, letter writing, grammar and punctuation and report preparation
Skill in conducting research and presenting information
Skill in processing financial reports, including receipts, claims, disbursements, travel, purchasing and mileage submittals
Skill in performing cashier duties, such as receiving cash, issuing and posting receipts for fee payments or other charges
Skill in operating a variety of modern office equipment, including a computer
Skill in both verbal and written communication
Ability to compile data and write clear and comprehensive reports
Ability to understand and carry out verbal and written directions
Ability to perform multitasking
Ability to create effective filing systems, and retrieve and disseminate information
Ability to establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public
Physical ability to lift/carry up to 20-50 pounds occasionally
Visual acuity, speech and hearing, hand and eye coordination, and manual dexterity necessary to operate a computer and office equipment
Company
Travis County
Travis County is a government entity that manages civic, health, safety, infrastructure, and social services in Texas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brandon Rogers
Chief Information Security Officer
Brian Stacy, IPMA-CP
Talent Acquisition Partner
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