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Anduril Industries · 2 weeks ago

Mission Operations Engineer, Connected Warfare (Active Clearance)

Costa Mesa, CA

Full-time

Onsite

Mid, Senior Level

$129K/yr - $220K/yr

Anduril Industries is a defense technology company focused on transforming military capabilities with advanced technology. The Mission Operations Engineer will manage customer relationships, orchestrate product deployment, and ensure mission success by collaborating with various teams to meet operational needs.

AerospaceArtificial Intelligence (AI)GovernmentMilitaryNational Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Orchestrate the deployment of Anduril products

Lead the planning and deployment of Anduril’s flagship hardware and software products in support of customer missions

Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products

We are obsessed about engagement and keeping our finger on the pulse of how customers interact with our products

This helps us improve the user experience and evolve their operational tactics and techniques

And if something isn’t quite right, we work with product teams to quickly address the issue on behalf of our customer

Grow your business through customer success

In addition to the operational and executive relationships you own, you will be responsible for meeting commercial targets that drive top line growth

This requires establishing committed and trust-based partnerships with our customers to not only help them solve their immediate problems, but also to foresee future opportunities where Anduril’s technology can make them more effective

Understanding Anduril’s value proposition and articulating how we can have an impact on a customer’s problem set, from the executive level to the end user, is critical to positioning Anduril for the future

Shape our products to meet mission needs

Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges

Anduril engineers rely on Mission Operators to understand the lay of the land and bring a perspective that informs the product development process

Collaborate across nearly every Anduril team

Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business development, engineering, product, logistics, finance, legal, contracting, technical operations, and many more

You’ll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it takes to really bring the best of Anduril to our customers

Serve in a customer-facing Account Manager capacity, working directly with the Department of Defense to develop and deploy Anduril integrated hardware-software C2 products to meet customer and operational needs

Own the delivery of contract deliverables to include the developing and implementing measures of performance and effectiveness, writing technical reports, and creating user engagement roadmaps

Design & implement user feedback loops to gather, triage, and prioritize requirements, feedback, issues, and challenges found through the employment of Anduril C2 products during training, exercises, and normal use within unit schedules

Provide input to program and engineering teams to drive the development of product features and configurations that enhance or greatly improve efficiency of user workflows and employment of Anduril C2 products

Support engagement with other service components, Geographic Combatant Commands, and other Government organizations as required to integrate Anduril products laterally across United States Armed Forces customers for increased adoption

Develop and contribute to a streamlined user feedback and engagement system, which include issue tracking, training sessions, refreshers, and focused preparation for large scale exercises and events

Qualification

Technical program managementProduct deploymentOperational requirements translationJoint intelligence familiarityCommandControl conceptsCustomer relationship managementTeam collaborationProblem solvingCommunication skillsLeadership

Required

Experience in technical program/account management roles

Experience translating and decomposing highly technical concepts into operational requirements and performance specifications

Experience in program management and product deployment roles

Secret/TS Clearance with SCI eligibility strongly preferred

Willing to travel up to 50%

Preferred

Experience and familiarity with Joint intelligence, operational planning, targeting, and fires systems and workflows

Familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles

Prior military or government acquisition and/or government contracting experience

Direct experience in management consulting or product management

Benefits

Comprehensive medical, dental, and vision plans at little to no cost to you.

We cover full cost of medical insurance premiums for you and your dependents.

We offer an annual contribution toward your private health insurance for you and your dependents.

Income Protection: Anduril covers life and disability insurance for all employees.

Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.

Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.

Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.

Professional Development: Annual reimbursement for professional development

Commuter Benefits: Company-funded commuter benefits based on your region.

Relocation Assistance: Available depending on role eligibility.

Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.

Pension plan with employer match.

Superannuation plan.