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Cardone Ventures · 18 hours ago

Client Success Representative

Scottsdale, AZ

Full-time

Onsite

Entry Level

$36K/yr - $150K/yr

1+ years exp

Cardone Ventures is a company dedicated to helping business owners achieve their goals through strategic guidance. The Client Success Representative is responsible for driving revenue by selling workshop tickets and guiding qualified business owners through the company's ecosystem.

ConsultingFinanceFinancial Services

Growth Opportunities

Responsibilities

Providing an outstanding client engagement experience by quickly understanding key pain points and moving them through our client lifecycle

Communicating to clients how the Elite Edge event gives them the valuable insights to learn how to grow and scale their businesses

Works well with other departments to ensure sold clients schedule and show for events

Prioritizing clients who can move swiftly through the sales cycle, maximizing opportunities for revenue growth

Make 200 outbound calls daily to generate new leads, ensuring 2.5 hours of talk time per day to maintain high engagement and lead generation volume

Engage with clients over the phone, effectively utilizing sales strategies to close deals

Sell tickets 7+ tickets per week by uncovering pain points, presenting the Elite Edge event , highlighting the value and benefits of the event to qualified business owners

Achieve a 70% onboarding booking rate and 70% of clients scheduled into specific dates

Generate cash sales while meeting or exceeding daily and weekly sales targets

Ensure exceptional customer service to both new and existing clients, responding promptly to inquiries via phone, email, and other communication channels

Develop and maintain strong relationships with clients to ensure high customer satisfaction

Participate in daily sales training with Cardone University platform, sales meetings and call reviews

Stay up-to-date with the latest events, summits, and workshops to effectively promote and sell tickets

Gather customer feedback to contribute to product and service improvements

Qualification

Sales experienceOutbound callingCustomer engagementHubSpot CRMSense of urgencyCommunication skillsRelationship buildingPositive attitude

Required

Strong desire to master the sales process and the initial steps of our client journey

Providing an outstanding client engagement experience by quickly understanding key pain points and moving them through our client lifecycle

Communicating to clients how the Elite Edge event gives them the valuable insights to learn how to grow and scale their businesses

Works well with other departments to ensure sold clients schedule and show for events

Prioritizing clients who can move swiftly through the sales cycle, maximizing opportunities for revenue growth

Make 200 outbound calls daily to generate new leads, ensuring 2.5 hours of talk time per day to maintain high engagement and lead generation volume

Engage with clients over the phone, effectively utilizing sales strategies to close deals

Sell tickets 7+ tickets per week by uncovering pain points, presenting the Elite Edge event, highlighting the value and benefits of the event to qualified business owners

Achieve a 70% onboarding booking rate and 70% of clients scheduled into specific dates

Generate cash sales while meeting or exceeding daily and weekly sales targets

Ensure exceptional customer service to both new and existing clients, responding promptly to inquiries via phone, email, and other communication channels

Develop and maintain strong relationships with clients to ensure high customer satisfaction

Participate in daily sales training with Cardone University platform, sales meetings and call reviews

Stay up-to-date with the latest events, summits, and workshops to effectively promote and sell tickets

Gather customer feedback to contribute to product and service improvements

Understand customer needs and tailor ticket recommendations accordingly

Solid communication skills to effectively deal with various levels of management, staff, and/or outside clients

Demonstrate the ability to build and maintain a robust sales pipeline with consistent follow-ups on unsold opportunities, leading to higher closure rates

Sense of urgency - able to function in a high-demand and fast-paced environment

Understand and follow the sales scripts for The Elite Edge

Ability to meet or exceed sales quota of 200+ outbound calls/day

Ability to leverage HubSpot CRM and be accurate in taking notes on clients

Comfortable with consistent follow up and ability to get creative when reaching out to clients (i.e. video messages, gifts…etc)

Knowledgeable of the Product and Pricing guide and stay up to date with any changes to our different product offerings

Ability to maintain a positive attitude and calmly respond to customer's questions to the best of your ability

Ability to master the outbound sales process

Prolonged periods of time sitting at a desk or computer

Ability to work at in person events ranging 1 - 3 days at a time