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Charter Impact · 1 day ago

Regional Director

Phoenix, AZ

Full-time

Hybrid

Senior Level, Lead/Staff

$135K/yr - $150K/yr

10+ years exp

Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. The Regional Director role is critical for ensuring long-term company growth by leading financial strategies and managing client relationships across new territories. This position involves training staff, monitoring performance, and maintaining compliance while fostering a collaborative team environment.

FinanceHuman ResourcesNon Profit

Responsibilities

Management

Train new members to the Charter Impact team to support new markets and regularly monitor ongoing performance

Actively monitor company performance through direct client communication and review of ongoing client feedback, ensuring clients’ expectations are always exceeded both in terms of timeliness and accuracy of information

Hold regular team meetings to collaborate, share, update and synchronize the team’s thoughts, efforts and strategies

Monitor team capacity, ensuring both efficient and high-quality delivery of services

Seek out best practices to ensure a consistent client experience

Streamline workflows to create greater efficiencies within the team through knowledge sharing, work-product development and process improvement

Mentor staff to ensure continued professional growth within the firm

Participate in decision making on growth plans and new markets

Work with Charter Impact organizational leaders and supervisors to support seamless communication across departments

Facilitate buy-in and bolster team morale in a remote work environment

Personify Charter Impact core values at all times and motivate others to do the same

Technical Compliance

Maintain up-to-date expertise on public school finance and disseminate such knowledge to the Charter Impact team

Further Charter Impact’s reputation through participation in conferences and publications as a subject matter expert

Maintain financial modeling tools to support their efficient use by the team

In collaboration with other leadership team members, assist in reviewing software tools and platforms to continue to meet the needs of the Charter Impact team as a whole

Client Management

Support assigned team members and/or hands on support of client financial management

Develop and maintain long-term relationships with client leadership and staff

When necessary, participate in the business development process, showcasing the expertise Charter Impact, as a whole, can bring to client operations

Assist team in client relations and client expectations conversations, as needed

Evaluate client requests for changes in scope or new services to ensure client satisfaction and alignment with company mission

Participate in the business development/new client acquisition process

Additional duties as assigned

Qualification

Finance experienceCharter school financeAccounting degreeNon-profit financeCertified Public AccountantMicrosoft ExcelCustomer service skillsWritten communicationVerbal communicationOrganizational skillsSelf-starter

Required

Bachelor's degree in accounting or finance is required

10 years of finance/accounting experience, a portion of which includes oversight and development of staff

5 years of experience in charter school finance and operations

Non-profit finance and accounting experience

Ability to maintain, encourage, and participate in a close and highly collaborative team environment with both Charter Impact clients and internal staff

Exceptional customer service skills

Strong written and verbal communication skills

High organizational skills with attention to detail

Self-starter – able to prioritize and multi-task without daily direct supervision

Computer skills and proficiency in Microsoft Office, particularly MS Excel

Knowledge of Sage Intacct or other similar Non-Profit Accounting systems