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StackAdapt · 13 hours ago

Regional Vice President, Client Services, West

United States

Full-time

Remote

Director/Executive

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. As the RVP of Client Services, you will lead account management for western US clients, driving business growth and client satisfaction through exceptional service and operational excellence.

Ad RetargetingAd TargetingAdvertisingAdvertising PlatformsDigital MarketingMachine LearningMarketingMobile AdvertisingVideo Advertising

Comp. & Benefits

Responsibilities

Acting as a thought leader directly and through your teams, to inspire clients to set ambitious priorities for their businesses and deeper partnerships with StackAdapt

Leading a team of 40+ account leads and account managers to deliver revenue through exceptional experiences that help clients achieve their goals

Defining, refining, and expanding our service motion, aligning resources to help clients unlock growth, while improving operational rigor

Obsessing over client satisfaction and product adoption to uncover opportunities for growth and improvement, and then drive programs to address these areas

Finding opportunities to improve internal cross-functional collaboration in pursuit of overarching company goals and improved success for our clients

Building a system of high standards and accountability, achieving and exceeding a shared revenue target with AEs and AE leaders

Continuing to build our internal culture of high-performance and high-support across the Global Client Services team

Qualification

People managementQuota-carrying experienceAdvertising expertiseMartech knowledgeData acumenClient experience focusPerformance culture advocacy

Required

Deep experience and passion for people management, with a background leading large organizations with managers as direct reports

Experience in a quota-carrying role, hitting and exceeding revenue targets as a people leader

Intense focus on delivering world class client experience that is founded on strong functional expertise and performance

Proven track record in advertising and martech, with depth of knowledge in the industry landscape, upcoming challenges, and what being 'world class' really means

Deep data acumen and understanding, both leveraging the insights of the team and also getting hands on in spreadsheets and systems to get the context needed for key decisions

Ambassador for a strong performance culture that values supporting others, acting with integrity, and a 'failure is not an option' mindset