GEA Group · 1 week ago
Service Sales Manager
GEA Group is a global leader in engineering solutions, serving various industries including food and beverage, pharma, and dairy. The Service Sales Manager – Beverage will be responsible for promoting and securing sales of spare parts, repairs, and service agreements across the North American beverage service business, while implementing GEA’s service sales strategy.
Food ProcessingIndustrialSupply Chain Management
Responsibilities
Collaborate with the Director of Service Sales and other business units to refine and execute the service sales strategy within the Beverage segment
Lead and prioritize service sales activities, initiatives, and opportunities for the Beverage market
Manage service sales planning, forecasting, and reporting for the assigned area
Align closely with new equipment and project sales teams to ensure a seamless, coordinated sales approach
Identify and develop new service sales opportunities to drive growth
Actively manage and grow key customer accounts while developing long-term partnerships
Partner with new equipment sales teams to identify and deliver up-sell and cross-sell opportunities that increase revenue and enhance customer experience
Represent GEA Service – Beverage North America in a professional manner by driving sales of spare parts, repairs, field service, upgrades, and service products designed to improve customers’ operational efficiency and performance
Travel to potential and existing clients to secure opportunities, orders, and agreements. Conduct presentations and demonstrations to support and enhance the sales process
Promote service agreements, small-scale projects, and large plant Service Level Agreements (SLAs)
Prepare, present, and follow up on quotations, ensuring timely execution of sales
Participate in offer, quotation, and contract negotiations (including terms & conditions)
Develop effective proposals in collaboration with internal GEA stakeholders to provide optimal value to customers
Maintain accurate records and updates in sales tools and CRM systems
Represent GEA at trade shows, promoting service sales in coordination with new equipment sales
Provide market intelligence for management, including competitor activities and market trends
Leverage all available GEA resources—including field service technicians, product specialists, and equipment sales representatives—to support business growth
Qualification
Required
Minimum 5 years of experience in service sales or capital equipment sales
Strong knowledge of the pharmaceutical and/or beverage manufacturing industries, including processes and equipment for solid and liquid products
Proven ability to work independently in a remote environment with frequent travel
Demonstrated experience in developing and implementing service sales strategies
Bachelor's degree in Engineering or Business Management (preferred) or equivalent relevant experience
Willingness to travel up to 75% of the time; some international travel is required
Entrepreneurial mindset with strong customer focus and a drive to achieve results
Exceptional relationship-building skills with the ability to establish trust and credibility with decision makers and influencers
Strong commercial acumen with the ability to identify and capture new business opportunities
Excellent communication skills, both written and verbal, across all organizational levels
Ability to influence, negotiate, and persuade internal and external stakeholders
Resilient and adaptable, maintaining performance under pressure while embracing change and continuous improvement
Strategic thinker with the ability to anticipate market trends and competitor actions
Collaborative team player who supports company strategies and goals with enthusiasm
Active listener who communicates constructively and effectively
Customer-centric, prioritizing client needs and ensuring high levels of satisfaction
Respectful, empathetic, and professional in all interactions
Open-minded and flexible, with the ability to adapt proven strategies to new challenges
Preferred
Bachelor's degree in Engineering or Business Management (preferred) or equivalent relevant experience
Benefits
Medical, dental, and vision coverage begins on your first day
12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
A 7% 401(k) employer match helps grow your retirement savings faster
Tuition reimbursement to further your education or skillset
Wellness incentive program rewards healthy habits
Access to a confidential Employee Assistance Program for personal or professional guidance
Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
Company
GEA Group
GEA is the suppliers of systems and components to the food, beverage and pharmaceutical industries.
H1B Sponsorship
GEA Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2014-01-01Private Equity
Leadership Team
Recent News
2025-12-30
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