Director of Trade Partnerships jobs in United States
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Belkin · 4 months ago

Director of Trade Partnerships

Phyn is a company focused on transforming water usage and management, and they are seeking a Director of Trade Partnerships to build and scale their nationwide trade partner network. This role involves recruiting and training trade professionals, managing program development, and ensuring service quality across all partners.

AudioConsumer ElectronicsElectronicsHardwareSmart Home

Responsibilities

Design, implement, manage, and scale the Phyn Preferred Installer Program to serve homeowners, builders, and property managers across the U.S. and Canada
Identify, vet, and sign-up qualified trade professionals (e.g., plumbing and electrical firms); collaborate with legal, product, and support teams to draft and manage partner agreements
Build and deliver training programs to ensure partners can install, support, and represent Phyn consistently
Design incentive structures, rate agreements, referral programs, and growth initiatives for trade partners
Provide ongoing support, communication, and performance tracking to strengthen engagement across the installer network
Ensure service quality, installation consistency, and pricing alignment across all partners
Partner with internal teams to develop workflows, portals, and self-service tools that enable scale
Act as primary liaison between Phyn and its installer community—gathering feedback, improving communication, and driving loyalty
Work closely with Sales and Customer Experience to ensure smooth customer-to-installer handoffs and post-installation satisfaction

Qualification

Channel developmentTrade program managementPartner enablementNorth American trade knowledgeOperational process translationProgram design skillsEngagement with trade professionalsCross-functional collaborationStrategic thinking

Required

5+ years of experience in channel development, trade program management, or partner enablement—ideally in plumbing, HVAC, or smart home technology industries
Strong knowledge of North American trade ecosystems and installer mindsets
Proven ability to build and manage trade programs with incentive structures and performance tracking
Experience translating field-level challenges into scalable operational processes
Excellent program design, documentation, and cross-functional collaboration skills
Comfortable engaging with trade professionals, from small shops to large contractors
Strategic thinker with a builder's mindset—able to go from vision to execution at scale

Benefits

Full range of medical, financial, and/or other benefits

Company

At Belkin, we believe that today can be extraordinary. Our products exist at the intersection of people and technology.

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-03-26Acquired
2002-06-21Private Equity

Leadership Team

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Brian Van Harlingen
Chief Technology Officer
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Jay Singh
Chief Financial Officer
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